Tracy Jarman
St. George
Summary
Dedicated professional with strong scheduling, telephone, and documentation skills. Proven ability to prepare and modify documents, coordinate meetings and travel, and manage client communications effectively. Experienced in administrative tasks such as bookkeeping, report preparation, and mail sorting, ensuring operational efficiency. Recognized for high productivity in fast-paced environments, with expertise in data entry and calendar management. Organized and efficient professional with background in providing administrative support to various office environments. Skilled in managing schedules, handling correspondence, and maintaining records with precision. Known for enhancing workflow processes and improving organizational communication. Proven track record of contributing positively to team dynamics and company culture by streamlining operations.
Overview
24
24
years of professional experience
Work History
Administrative Assistant
Western Rock Products
St. George
03.2021 - Current
- Managed daily office operations and maintained organized filing systems.
- Coordinated meetings and scheduled appointments for executives and team members.
- Assisted with document preparation and ensured compliance with company standards.
- Facilitated communication between departments to enhance workflow efficiency.
- Maintained inventory of office supplies and ordered materials as needed.
- Handled correspondence, including emails, phone calls, and mail distribution.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Answered questions from customers regarding products and services offered by the company.
- Processed pricing data for various products using company-specific software.
- Maintained organized records of pricing changes and updates for reference.
- Collaborated with sales teams to ensure accurate pricing for customer quotes.
Real Estate Agent
Century 21 Everest
St George
05.2018 - Current
- Counseled customers on market current status for residential and land markets.
- Showed residential properties and explained features, value and benefits of available homes.
- Assisted in developing marketing material for properties.
- Answered phone calls and emails from potential and existing customers.
- Maintained database of prospective customers.
- Wrote contract documents, purchase agreements and closing statements.
- Cold called clients to obtain exclusives.
- Gathered, distributed and maintained all materials for marketing plans.
- Advised prospective clients on current market activities.
- Generated lists of properties that were compatible with buyers' needs and financial resources.
- Coordinated appointments with prospective buyers to showcase houses and plots.
- Actively follow-up with prospects and hot leads.
- Communicated with owners regarding home and loan status.
- Negotiated, facilitated and managed real estate transactions.
Server
Red Robin International
Washington
06.2016 - 08.2020
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Restaurant Owner/Operator
Pelican Lake Cafe LLC
Randlett
12.2005 - 08.2015
- Generated reports detailing project information and predictions.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Identified client business and operational needs and introduced services to provide solutions.
- Facilitated HR operations, which included strategic workforce planning, performance management, staffing and administration of benefits.
- Limited financial discrepancies, reviewing and approving billing invoices and expense reports.
- Hired and mentored core start-up team, working to outline initial company policies and procedures.
- Generated daily operational and sales reports for corrective action or continuous improvement.
- Checked supply against demand by overseeing all merchandising decisions, replenishment and inventory management.
- Set sales budget for all prime costs, loss of goods and controllable items to improve cash flow.
- Trained, managed and motivated employees to promote professional skill development.
- Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
- Directed all day-to-day operations at facility to provide safe and enjoyable guest experience.
Administrative Assistant
Berry Petroleum Company LLC
Roosevelt
05.2002 - 11.2005
- Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
- Monitored attendance records by taking note of staff vacation time, sick days and personal days.
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
- Prepared packages for shipment by generating invoices and setting up courier deliveries.
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
- Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Increased accuracy by verifying data while processing incoming and outgoing checks and wire transfers.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Tracked and submitted employee timesheets to accounting department for payroll processing.
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
- Coordinated large-scale events and department activities by acquiring venues, developing guest lists and organizing catering services.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
Education
Utah Real Estate License -
Utah Real Estate School
Draper, UT3 2018
Some College (No Degree) - Education
Utah State University Extension
Roosevelt, UTSkills
- Excel spreadsheets
- QuickBooks experience
- Strong interpersonal skills
- Professional and mature
- Self-starter
- Microsoft Office
- Office equipment operations
- PC proficient
- Data entry
- Multitasking ability
- Office management
- Real estate transactions
- Problem solving
- Effective communication
Education and Training
other,other
Timeline
Administrative Assistant
Western Rock Products
03.2021 - Current
Real Estate Agent
Century 21 Everest
05.2018 - Current
Server
Red Robin International
06.2016 - 08.2020
Restaurant Owner/Operator
Pelican Lake Cafe LLC
12.2005 - 08.2015
Administrative Assistant
Berry Petroleum Company LLC
05.2002 - 11.2005
Utah Real Estate License -
Utah Real Estate School
Some College (No Degree) - Education
Utah State University Extension