Tracy Jones
Tulsa,Oklahoma
Summary
Dynamic educator with expertise in curriculum development, compliance with regulations, and fostering strong relationships. Proven track record in creating engaging learning environments that promote early childhood development and nutritional planning.
Overview
25
25
years of professional experience
Work History
Katering To Kidz
Self-employeed
Tulsa, Oklahoma
01.2013 - Current
- Developed engaging curriculum for children to enhance early learning experiences.
- Managed daily operations, ensuring compliance with health and safety regulations.
- Coordinated parent communication to foster strong relationships and support networks.
- Organized activities that promoted social skills and emotional development in children.
- Created a nurturing environment that encouraged exploration and creativity among children.
- Planned nutritious meals that meet USDA guidelines for nutritional value while also being appealing to young palates.
Customer Service Representative
Direct tv
Tulsa, Oklahoma
06.2007 - 07.2009
- Assisted customers with service inquiries and technical support, ensuring prompt resolution of issues to enhance customer satisfaction.
- Resolved billing questions and payment discrepancies, leading to improved accuracy in customer accounts and enhanced trust.
- Guided customers through troubleshooting steps for equipment and service interruptions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong customer relationships to encourage repeat business.
- Maintained detailed records of customer interactions and transactions, facilitating better service continuity and informed follow-up.
Assembly Line Worker
Whirlpool
Tulsa, Oklahoma
01.2001 - 12.2006
- Operated assembly line equipment to assemble household appliances with a focus on efficiency and accuracy.
- Inspected products for quality assurance and ensured compliance with company standards.
- Collaborated with team members to maintain a smooth workflow on the production line.
- Trained new employees on assembly procedures and safety protocols to enhance team capability.
- Worked quickly and efficiently while maintaining high standards of quality control.
Education
High School Diploma -
Nathan Hale High School
Tulsa, OK05-1985
Banking Certificate - Banking And Finance
Tulsa Tech
Tulsa, OK05-1985
Skills
- Nutritional planning
- Curriculum development
- Program evaluation
- Daily operations management
- Activity organization
- Customer relationship management
- Parent communication
Timeline
Katering To Kidz
Self-employeed
01.2013 - Current
Customer Service Representative
Direct tv
06.2007 - 07.2009
Assembly Line Worker
Whirlpool
01.2001 - 12.2006
High School Diploma -
Nathan Hale High School
Banking Certificate - Banking And Finance
Tulsa Tech