Reliable and punctual, able to handle a fast-paced work environment. Proven willingness to take on any task to support the team and help the district and students succeed. Offer strong communication and organizational skills. Work effectively with staff and retirees, from diverse cultural and economic backgrounds., Apply integrity and build trust.
A team player with a positive attitude, and great customer service.
Retiree Life Time Medial Agreements
Learn and implement the district's policies and procedures: schedule meetings, facilitate and explain the retirement process and maintaining Retiree LifeTime Medial Agreements.
Enhanced customer satisfaction through swift and informed support for a range of issues.
Processing retiree open enrollment benefits for the new year.
ADA/FEHA, CBA, Training
Modified Duty, Industrial and Non-Industrial
Telecom Operator l
Fresno Unified School District- Fresno, CA I April 2016 -April 2017
• Operate a PBX Switchboard, receive and transfer calls to the appropriate staff, sites or departments. Operate and maintain fire and intrusion alarm system.
• Monitor surveillance cameras and emergency surveillance to assist in providing a safe learning and working environment for all students, and staff at sites and departments.
• Record all calls. Dispatch support when needed for maintenance and security
• Monitor the opening and closing of sites and departments.
• Worked as a substitute operator, then became permanent part time 8/20/2016 for weekends and on call.
• At the same time, substituted in various locations within the district to assist with office procedures and additional support.