Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracy Klippert

Fresno,CA

Summary

Reliable and punctual, able to handle a fast-paced work environment. Proven willingness to take on any task to support the team and help the district and students succeed. Offer strong communication and organizational skills. Work effectively with staff and retirees, from diverse cultural and economic backgrounds., Apply integrity and build trust.

A team player with a positive attitude, and great customer service.

Overview

8
8
years of professional experience

Work History

Disability/Retirement Technician

Fresno Unified School Districts Benefits
10.2021 - Current

Retiree Life Time Medial Agreements

Learn and implement the district's policies and procedures: schedule meetings, facilitate and explain the retirement process and maintaining Retiree LifeTime Medial Agreements.

Enhanced customer satisfaction through swift and informed support for a range of issues.

Processing retiree open enrollment benefits for the new year.

ADA/FEHA, CBA, Training

  • Actively participated in continuous learning initiatives to stay updated on industry laws.
  • ADA review, research, share ideas and solutions. Schedule ADA meetings, take notes, continuously update progress. Providing summary letters and involvement with the Physicians Questionnaires.

Modified Duty, Industrial and Non-Industrial

  • Work closely with Worker's Compensation, school sites and departments, to accommodate restrictions.
  • Explain the process and procedures, submitting agreements for signatures.
  • Temporary accommodations, updating files with new restrictions, follow-up.


Human Resources Data Specialist

Fresno Unified School District
04.2017 - 07.2024
  • Process documents and perform accurate and reasonable, timely data entry for all personnel functions including processing of leaves of absences and doctor's notes
  • Perform complex, detailed and accurate computer data entry using the District's payroll/human resources information management system; operate and understand payroll functions, to ensure data entry updates interface accurately with payroll
  • Utilize current computer programs related to assigned positions; produce basic reports and review data to ensure reporting accuracy for the District
  • Maintain tracking systems for personnel actions including leaves of absence, vacation and sick leave
  • Maintain contact with school, site/department personnel to ensure that employees have returned from leaves of absences
  • Maintain accurate records for 100 day count absences and pre R39 and R39 status
  • Schedule ADA meetings
  • Consistently met deadlines and delivered high-quality work, demonstrating a strong commitment to excellence in data management.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Streamlined data collection methods, significantly reducing errors and improving accuracy.
  • Maintained open lines of communication with team members, fostering a collaborative environment that facilitated mutual learning and professional growth.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
  • Managed sensitive information responsibly, adhering to strict security protocols and maintaining confidentiality at all times.

Switchboard Operator

Fresno Unified School District Telecom
04.2016 - 04.2017

Telecom Operator l

Fresno Unified School District- Fresno, CA I April 2016 -April 2017

• Operate a PBX Switchboard, receive and transfer calls to the appropriate staff, sites or departments. Operate and maintain fire and intrusion alarm system.

• Monitor surveillance cameras and emergency surveillance to assist in providing a safe learning and working environment for all students, and staff at sites and departments.

• Record all calls. Dispatch support when needed for maintenance and security

• Monitor the opening and closing of sites and departments.

• Worked as a substitute operator, then became permanent part time 8/20/2016 for weekends and on call.

• At the same time, substituted in various locations within the district to assist with office procedures and additional support.

Education

ADA Compliance

Disability Management Employer Coalition, FMLA/ADA
Los Angeles, CA
2022

Managing The Disability Interactive Process

ADA/FEHA Compliance
Madera, CA
2019

Business Administration -

Fresno City College
Fresno, CA

Labor Studies -

Los Angeles Trade Technical College - LATTC
Los Angeles, CA

San Diego Mesa College
San Diego, CA

Skills

  • Plan, Prioritize, Organize, Multitask, Attention to Detail
  • Written/Verbal Communication
  • Maintain Confidential records and reports
  • Time Management
  • Compile Information and Tracking Information
  • Outstanding Customer Service
  • Office Equipment Operation, Computer & Software Proficiency

Timeline

Disability/Retirement Technician

Fresno Unified School Districts Benefits
10.2021 - Current

Human Resources Data Specialist

Fresno Unified School District
04.2017 - 07.2024

Switchboard Operator

Fresno Unified School District Telecom
04.2016 - 04.2017

ADA Compliance

Disability Management Employer Coalition, FMLA/ADA

Managing The Disability Interactive Process

ADA/FEHA Compliance

Business Administration -

Fresno City College

Labor Studies -

Los Angeles Trade Technical College - LATTC

San Diego Mesa College
Tracy Klippert