Tracy Knox
Gloster,MS
Summary
Observant correctional officer with several years of experience keeping order and avoiding dangerous situations within jails or prisons. Motivated and energetic leader recognized for generating respect and obedience from most difficult individuals. In-depth knowledge of use and care of firearms and restraint methods.
Overview
8
8
years of professional experience
2008
2008
years of post-secondary education
Work History
Correctional Officer therapeutic
Eastern Louisiana Mental Health System
Jackson, LA
12.2016 - 12.2020
- Supervised daily activities of residents within the mental health facility.
- Conducted safety inspections to maintain secure environment for staff and residents.
- Assisted in crisis intervention to manage behavioral incidents effectively.
Manager
Fred's Dollar Store
Centreville, MS
01.2016 - 11.2017
- Supervised daily operations to ensure efficient store management and customer service.
- Trained and mentored staff on sales techniques and product knowledge.
- Managed inventory levels to optimize stock availability and minimize waste.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Provided leadership during times of organizational change or crisis situations.
Correctional Officer
Angola prison
Angola, LA
05.2013 - 10.2015
- Watch over inmates
- Conducted routine searches of inmates and common areas for contraband.
- Collaborated with staff to enforce facility rules and regulations effectively.
- Trained new correctional officers on policies and safety protocols consistently.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Detected potential threats and quickly defused conflicts.
- Reported on quality of inmate work and violations committed by prisoners.
- Used appropriate means to discipline prisoners.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
Education
North Pike High School
Summit , MSSkills
- Crisis intervention
- Behavioral management
- Safety inspections
- Conflict resolution
Timeline
Correctional Officer therapeutic
Eastern Louisiana Mental Health System
12.2016 - 12.2020
Manager
Fred's Dollar Store
01.2016 - 11.2017
Correctional Officer
Angola prison
05.2013 - 10.2015
North Pike High School