Tracy Langston
St. Augustine,USA
Summary
Highly experienced nursing professional with exceptional leadership skills, clinical knowledge and sound judgment developed over extensive career. Skillfully staff teams, organize charts, and oversee day-to-day care by leveraging strong decision-making and multitasking abilities. History of building team cohesion and long-term success to maximize quality and cost-effectiveness of care.
Overview
21
21
years of professional experience
2
2
Certifications
Work History
Nursing Supervisor
Flagler Hospital
Saint Augustine, FL
01.2005 - Current
- Oversees the operations of a 335-bed acute care hospital.
- Supervises nursing staff and acts as a resource hospital wide.
- Manages campus operations during assigned after-hours shifts, ensuring seamless continuity of care.
- Develops and organizes staffing plans and guidelines, overseeing resolution of staffing shortages or overages to maintain operational stability.
- Monitors productivity and adjusted staffing levels to align with budgetary constraints.
- Facilitates communication between physicians, nurses, and other healthcare providers regarding patient care issues.
- Understands and communicates hospital wide policies and procedures and ensures that services are provided in accordance with professional practice acts and standards, organization policies and procedures, and applicable, local, state, and federal regulations.
- Deescalates tense interactions among staff, visitors, and families, providing leadership in critical situations to ensure a supportive environment.
- Investigates complaints from patients regarding their care experience.
- Collaborates with multidisciplinary teams to coordinate services for high-risk patients.
- Completes daily rounds of nursing department to verify nursing service personnel performance alignment acceptable nursing standards.
- Advises, coaches and mentors experienced and student nurses on medical issues, crisis management, and appropriate nursing interventions.
- Oversees implementation of infection control protocols within the unit or facility.
- Partners with organizational and unit leaders to devise QA/QI initiatives, continuously improving delivery of care, patient outcomes and overall services.
Assistant Director of Nursing
LifeCare at Wells Crossing
Orange Park, FL
02.2018 - 09.2020
- Planned, organized, developed, and directed nursing department operations to ensure patient safety and maintain highest practicable physical, mental, and psychosocial well-being of residents in accordance with federal and state laws and organizational standards.
- In the absence of the Executive Director and Director of Nursing, assumed the responsibility for center operations.
- Functioned as a clinical lead and infection preventionist in the facility and was responsible for implementing and overseeing the facility’s Antibiotic Stewardship Program.
- Increased physician compliance with Antibiotic Stewardship Program by 27%.
- Served as key resource and leader for nursing team, enhancing collaboration and improving patient care.
- Managed staffing schedules to maintain adequate nursing coverage at all times.
- Collaborated in performance improvement team meetings to devise and review process improvements based on analysis of operations.
- Served as mentor for new graduates entering the field of nursing and coached 3 staff members to go on to complete their registered nursing degree.
Interim Director of Clinical Services/Assistant Director of Clinical Services
San Jose Health and Rehab
Jacksonville, FL
08.2017 - 02.2018
- Assumed the primary role in ensuring the delivery of high quality, efficient nursing care.
- Led nursing department by planning, organizing, and overseeing functions to ensure high-quality resident care.
- Supervised the Assistant Director of Clinical Services, Care Plan Team, Clinical Nurses, Certified Nursing Assistants and Staffing Coordinator.
- Executed resident care policies established by our organization during the Executive Director's absence.
- Created and monitored goals and objectives for nursing department aligned with established philosophy and standards of practice.
- Recruited, hired, and staffed a sufficient number of qualified nursing personnel in order to ensure delivery of efficient resident care in accordance with the established staffing plan.
- Established, implemented, and continually updated competency/skills checklists for nursing staff.
- Helped prepare and assured adherence to the annual operating budget for the nursing department.
- Facilitated communication between the Director of Nursing and the nursing staff as Assistant Director of Nursing.
- Actively participated in the development and achievement of nursing department goals and objectives including staff development functions/responsibilities and educational programming.
- Enforced policies, procedures, and standards of practice in line with corporate and external regulatory guidelines.
- Collaborated with various department heads to promote positive interdepartmental relationships.
- Assist in the development, implementation, and monitoring of an accurate and effective documentation system.
- Provided direct resident care as staffing patterns demanded.
- Assured positive and effective interaction with residents and families.
- Assisted surveyors and inspectors to facilitate regulatory compliance, as per direction from the Director of Clinical Services.
- Coordinated communication between customers and care teams to effectively address concerns.
Director of Nursing
EPIC Behavioral Healthcare
Saint Augustine, FL
09.2015 - 06.2017
- Provided clinical and managerial leadership to ensure optimal functioning of the nursing department.
- Interviewed and hired nursing staff and assistive personnel and coordinated proper training and development of all staff.
- Modeled clinical practice and evaluated patient care implementation in alignment with organizational, state, and federal regulatory guidelines and standards.
- Supervised Registered Nurses, Licensed Practical Nurses and assistive personnel assigned to the nursing department.
- Ensured preparation, administration, and documentation of medications and treatments and other care as ordered by the physician was performed in accordance with organizational policies and procedures and external regulatory guidelines.
- Optimized healthcare delivery within established budget guidelines.
- In collaboration with other senior management, developed annual operating and capital budgets for unit.
- Continuously and consistently managed financial resources to meet department and organization goals.
- Developed and implemented staffing schedule to meet the needs of the unit.
- Collaborated with Chief Medical Officer and Physicians to meet individual patients’ needs, needs of the unit, and educational needs of staff.
- Developed, implemented, and evaluated policies, programs, and services to advance organizational goals and objectives.
- Collaborated with the Chief Medical Officer to implement performance improvement and quality improvement initiatives on the unit.
- Addressed patient or family concerns in a timely manner and saw it through to resolution.
- Initiated disciplinary actions for nursing personnel based on performance evaluations.
- Oversaw case management processes and performed utilization reviews to optimize patient outcomes.
Assistant Director of Nursing
Life Care Center of Jacksonville
Jacksonville, FL
07.2014 - 09.2015
- Managed competing priorities in a complex environment while delivering superior patient care to a 120-bed facility.
- Supervised all facets of the nursing department including department budget, task delegation, scheduling and staffing.
- Coordinated and supervised launch of first heart health unit in northeast division, focusing on monitoring and preventing hospital readmissions for heart disease patients.
- Directed and coordinated team activity toward patient-centered care.
- Planned and coordinated for patient care in conjunction with various services to meet patients' needs.
- Evaluated individual patient care needs in collaboration with director of nursing and other interdisciplinary team members.
- Guided implementation and monitoring of healthcare practices, enhancing identification and maintenance of care standards.
- Instrumental in the development of policy and processes to train staff in various methodologies of continuous quality improvement measures and initiatives.
- Conducted data analysis and generated reports documenting quality measures for patient care at health center, ensuring compliance with quality standards.
- Assisted with the recruiting process from initial interviews, onboarding, training and development to disciplinary action.
- Provided significant contributions as a key member in the department serving as point of contact for resolving patient concerns.
Education
Master of Science - Nursing
South University Savannah
GA04-2025
Master of Science - Health Services Administration
University of Central Florida
Orlando, FL08-2014
Bachelor of Science - Nursing
University of Central Florida
Orlando, FL08-2010
Associate of Science - Nursing
Saint Johns River Community College
Palatka, FL06-2004
Skills
- Operations management
- Clinical Leadership
- Care management
- Emergency response
- Triage procedures
- Patient management
- Care oversight
- Unit oversight
- Regulatory compliance
- Risk management
- Quality improvement
- Policy development
- Scheduling and payroll
- Financial budgeting
- Medication administration
- Medical documentation
- CPR certification
- ACLS certification
- Strong clinical judgment
- Communication skills
- Patient education
- Organizational skills
- Task delegation
- Conflict resolution
- Infection control
Certification
Family Nurse Practitioner APRN11045074
Military Service
United States Army, 09/01/87 - 09/01/92
Served during Desert Storm.
Timeline
Assistant Director of Nursing
LifeCare at Wells Crossing
02.2018 - 09.2020
Interim Director of Clinical Services/Assistant Director of Clinical Services
San Jose Health and Rehab
08.2017 - 02.2018
Director of Nursing
EPIC Behavioral Healthcare
09.2015 - 06.2017
Assistant Director of Nursing
Life Care Center of Jacksonville
07.2014 - 09.2015
Nursing Supervisor
Flagler Hospital
01.2005 - Current
Master of Science - Nursing
South University Savannah
Master of Science - Health Services Administration
University of Central Florida
Bachelor of Science - Nursing
University of Central Florida
Associate of Science - Nursing
Saint Johns River Community College