Morgan Day Gattilia
Georgetown,USA
Summary
Accomplished healthcare leader with extensive experience in clinical operations and team management. Successfully led diverse clinical teams, optimized workflows, and enhanced patient satisfaction through strategic initiatives. Committed to fostering a culture of collaboration and continuous improvement while ensuring regulatory compliance and operational excellence.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Nursing Supervisor
Austin Regional Clinic
Round Rock, TX
02.2022 - Current
- Provide leadership and daily operational oversight for more than 20 clinical staff across multiple specialties.
- Collaborates with physicians, clinic leadership, and interdisciplinary teams to ensure efficient clinic operations and exceptional patient care.
- Lead recruitment, interviewing, hiring, onboarding, and mentoring of clinical supervisors and staff.
- Conducted performance evaluations, coaching sessions, and professional development planning to foster employee engagement and retention.
- Assisted Clinical Manager with provider scheduling, staffing strategies, operational planning, and resource allocation to enhance clinic efficiency.
- Facilitate staff meetings and educational sessions to ensure compliance with organizational policies and clinical best practices.
- Monitored departmental performance metrics using Tableau and other reporting tools to identify trends and drive process improvements.
- Provide operational support to multiple clinic locations to maintain continuity of care and staffing coverage.
- Participate in organizational leadership initiatives focused on quality improvement, employee engagement, and operational excellence.
Registered Nurse – Orthopedic/Medical-Surgical
Seton Williamson
Round Rock, TX
10.2021 - 01.2022
- Provided comprehensive nursing care to optimize patient recovery in fast-paced inpatient setting.
- Administered medications, coordinated multidisciplinary care plans, performed clinical assessments, and facilitated discharge planning to enhance patient outcomes.
- Ensured accurate and timely documentation to uphold clinical standards and promote patient safety.
Nursing Supervisor
Austin Regional Clinic
Cedar Park, TX
09.2020 - 09.2021
- Supervised daily clinical operations and led a team of more than 20 clinical staff.
- Led recruitment, onboarding, training, coaching, and performance evaluations to build a skilled clinical team.
- Optimized staffing schedules to align with patient volume fluctuations, ensuring quality patient care.
- Coordinated COVID-19 vaccination clinics and biannual mock code exercises to ensure emergency preparedness.
- Managed clinic inventory and medical supplies, overseeing Texas Vaccines for Children (TVFC) program compliance.
- Utilized Epic and ADP to manage scheduling, reporting, and clinical documentation.
Nurse Team Lead
Austin Regional Clinic
Sendero Springs, TX
02.2018 - 09.2020
- Managed daily clinical operations for three Family Practice and Pediatric providers, ensuring seamless patient care delivery.
- Coordinated staff assignments and optimized workflow to enhance patient flow and service delivery.
- Mentored clinical staff and supported onboarding and competency development.
- Conducted quality assurance activities to ensure compliance with immunization protocols, supporting patient safety and regulatory adherence.
- Participated in nursing leadership committees and clinic improvement initiatives.
Medical Assistant
Austin Regional Clinic
09.2009 - 02.2018
- Provided direct patient care by rooming patients, administering medications and immunizations, performing diagnostic testing, and ensuring accurate EMR documentation to support patient health.
- Coordinated prescription refills, facilitated patient communications, managed laboratory follow-up, and supported providers, ensuring high-quality patient service.
- Assisted in patient intake and registration processes at Austin Regional Clinic.
- Scheduled appointments and managed patient calendars efficiently.
- Conducted basic clinical assessments and recorded vital signs accurately.
Education
Associate Degree - Nursing
Central Texas College
12-2017
Associate of Science -
Amarillo College
05-2004
Skills
- Clinic Operations Management
- Patient Experience & Satisfaction
- Quality Improvement
- Regulatory Compliance
- Provider & Staff Scheduling
- Workflow Optimization
- Leadership & Team Development
- Performance Management & Coaching
- Staff Recruitment, Hiring & Onboarding
- Mentoring staff
- Cross-Functional Collaboration
- Vaccination program management
- Epic EMR
- Tableau
- ADP
Certification
- Registered Nurse – Texas License
- Basic Life Support (BLS), American Heart Association
- EMS Basic Course
Timeline
Nursing Supervisor
Austin Regional Clinic
02.2022 - Current
Registered Nurse – Orthopedic/Medical-Surgical
Seton Williamson
10.2021 - 01.2022
Nursing Supervisor
Austin Regional Clinic
09.2020 - 09.2021
Nurse Team Lead
Austin Regional Clinic
02.2018 - 09.2020
Medical Assistant
Austin Regional Clinic
09.2009 - 02.2018
Associate Degree - Nursing
Central Texas College
Associate of Science -
Amarillo College