Diane Lowery
Drums,Pennsylvania
Summary
Multitasking Clinic Supervisor with a background ensuring courteous service to patients. Detail-oriented professional with exemplary skills in delegating tasks, issue resolution and leading by example. Offering proactive planning and organizational talents.
Overview
19
19
years of professional experience
Work History
Clinic Supervisor
CommunityCare
01.2020 - Current
- Supervising clinic operations for Family Practice, Pediatrics, Women’s Health, and Express Care, overseeing both clinical and clerical staff
- Coordinating staff training and competency processes, managing daily operations, and ensuring high levels of patient care and satisfaction
- Handling patient concerns, conducting performance appraisals, managing budgets, and developing clinic policies
- Notable achievements include a 97.7% patient satisfaction score and leadership recognition for diabetic eye screenings.
Nurse Team Lead
Geisinger Family Practice
01.2016 - 01.2020
- Led a team of nurses and clerical staff, performing clinic nurse duties, supervising staff, and providing direct patient care
- Managed clinic operations in the absence of the supervisor, training new nursing employees and maintaining compliance with organizational standards.
Clinic Nurse
Geisinger Family Practice
01.2008 - 01.2016
- Provided direct patient care, managed vaccine programs, and served as the Employee Nurse
- Temporarily led the nursing team, trained new staff, and contributed to the clinic’s operational success.
Medicine and Treatment Nurse
Hometown Nursing Center
01.2006 - 01.2008
- Administered medications and treatments, managed patient care plans, and oversaw CNA staff.
Education
Bachelor of Science -
Misericordia University
Dallas, Pennsylvania08.2026
Nurses Emerging as Leaders for LPNs -
Geisinger
06.2023
Practical Nursing Program Diploma -
Hazleton Area Career Center
Hazleton, Pennsylvania05.2006
Associate Degree in Office Management Technology -
Luzerne County Community College
Nanticoke, Pennsylvania05.1992
Skills
- Staff Supervision & Leadership
- Clinic Operations Management
- Training & Development
- Budget Management
- Patient Relations & Complaint Resolution
- Policy Development & Implementation
- EMR Systems (Cadence, Epic)
- Compliance & Regulatory Knowledge
- Clinical Leadership
- HIPAA Compliance
- Training and mentoring
Certificates and Licenses
- CPR & AED, American Heart Association, 01/2026
- State Board of Nursing for LPN, Commonwealth of Pennsylvania, 06/2026
- IV Therapy, Hazleton Area Career Center
- Nurse Aide Registry, Commonwealth of Pennsylvania, 06/2004
- Medical Office (including ICD-9 and CPT coding) and Medical Transcription, Luzerne County Community College
- Nursing Assistant Program Certificate, Hazleton Area Career Center
Awards
- Hazleton CommunityCare, 97.7% Patient Satisfaction Score, 06/2024
- Hazleton CommunityCare, Leadership in Diabetic Eye Screenings, 05/2024
- First Place, Healthcare Partners for Life Display, 02/2024
- Nurse Excellence Award, Nominee, 05/2024
- CPSL Service Leader Award, Recipient, 04/2013
Timeline
Clinic Supervisor
CommunityCare
01.2020 - Current
Nurse Team Lead
Geisinger Family Practice
01.2016 - 01.2020
Clinic Nurse
Geisinger Family Practice
01.2008 - 01.2016
Medicine and Treatment Nurse
Hometown Nursing Center
01.2006 - 01.2008
Bachelor of Science -
Misericordia University
Nurses Emerging as Leaders for LPNs -
Geisinger
Practical Nursing Program Diploma -
Hazleton Area Career Center
Associate Degree in Office Management Technology -
Luzerne County Community College
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