Christi Eller
Tomahawk,KY
Summary
Accomplished Clinic Supervisor at Johnson County Health Department, adept in clinical leadership and effective communication. Spearheaded initiatives improving immunization rates and patient care coordination, while ensuring HIPAA compliance. Excelled in staff supervision and emergency preparedness, contributing to enhanced community health outcomes. Multitasking Clinic Supervisor with a background ensuring courteous service to patients. Detail-oriented professional with exemplary skills in delegating tasks, issue resolution and leading by example. Offering proactive planning and organizational talents. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Clinic Supervisor
Johnson County Health Department
Paintsville, KY
02.2021 - 07.2024
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Conducted performance evaluations for employees, identifying areas for improvement and providing constructive feedback.
- Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
- Communicated with patients, asked appropriate questions, and employed active listening to determine best care.
- Managed daily operations of 4-person clinic supporting approximately 40 patients per week.
- Mentored junior staff members, fostering professional growth and development within the team.
- Ensured compliance with state regulations through diligent monitoring of clinic procedures and documentation practices.
Public Health Registered Nurse
Johnson County Health Department
Paintsville, KY
09.1994 - 02.2021
- Participated in community outreach events to promote awareness about preventive care measures and available healthcare services.
- Developed strong partnerships with local organizations to address social determinants affecting community wellness collaboratively.
- Designed tailored intervention strategies for specific populations or geographic areas based on regional needs assessments conducted regularly.
- Evaluated public health policies and programs for effectiveness, recommending necessary changes based on data analysis.
- Conducted epidemiological investigations, identifying disease trends and implementing appropriate interventions.
- Increased immunization rates through the implementation of vaccination clinics and education programs.
- Provided training and supervision to nursing staff in the delivery of evidence-based public health services.
- Implemented surveillance systems that tracked emerging infectious diseases in real-time allowing prompt responses towards potential outbreaks.
- Developed public health interventions for at-risk populations, reducing the spread of communicable diseases.
- Coordinated mass medication dispensing efforts, thus increasing accessibility to essential medications during public health emergencies.
- Improved community health by conducting disease prevention and control programs.
- Assessed and responded to individual and community health education needs.
- Safely administered flu and pneumonia vaccinations, providing education to customers on vaccines, dosage, indications, precautions, contraindications and potential side effects.
- Worked with individuals to determine specific needs based on general tests and refer them to other community resources.
- Provided extensive materials and answered questions from public during COVID public health crises, while advising on protective measures.
- Reviewed patient records for unusual issues, cluster infections and known pathogens so that outbreaks could be remedied quickly.
- Educated family members and caregivers on patient care instructions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Education
Associate of Applied Science - Nursing Education
Big Sandy Community And Technical College
Prestonsburg, KY05.1994
Skills
- Clinical Leadership
- HIPAA Compliance
- Effective Communication
- Training and mentoring
- Patient Care Coordination
- Quality Control
- Staff Supervision
- Compliance Oversight
- Emergency Preparedness
- Clinical safety
- Patient Flow
- Clinical management
- Records Management
- Program Management
- Supply Coordination
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Team Collaboration
- Patient Care Assessment
- Patient Education
- Certified in CPR/AED
- Patient education and counseling
- Employee Supervision
- HIPAA Guidelines
- Self Motivation
- Clinical Staff Management
- Employee Performance Evaluations
- Multidisciplinary team collaboration
- Adaptability
- Medical clinical procedures
- Personnel Management
- Drug Inventory Management
- Basic Life Support for Health Care Providers (BLS)
Timeline
Clinic Supervisor
Johnson County Health Department
02.2021 - 07.2024
Public Health Registered Nurse
Johnson County Health Department
09.1994 - 02.2021
Associate of Applied Science - Nursing Education
Big Sandy Community And Technical College