Tina INSUFI
Lodi,NJ
Summary
Results-driven Clinic Supervisor with expertise in clinical leadership, patient care coordination, and staff training. Proven track record of enhancing operational efficiency and ensuring compliance with HIPAA regulations.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Clinic Supervisor
NJ EYE CENTER
Bergenfield, NJ
09.2020 - Current
- Supervised daily clinic operations, ensuring efficient patient flow and optimal staffing levels.
- Implemented training programs for new staff, enhancing team performance and service quality.
- Developed and enforced clinic policies to improve compliance with healthcare regulations.
- Collaborated with medical professionals to streamline patient care processes and enhance outcomes.
- Conducted regular performance evaluations, providing constructive feedback for continuous staff development.
- Managed scheduling systems to optimize appointment availability and reduce wait times for patients.
- Led initiatives to improve patient satisfaction scores through targeted service enhancements.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Mentored junior staff members, fostering professional growth and development within the team.
- Managed daily operations of 17 staff members clinic supporting approximately 450+ patients per week.
- Established strong relationships with local healthcare providers to ensure comprehensive care for patients.
- Managed daily operations, ensuring smooth functioning and high-quality patient care within the clinic.
- Enforced maintenance of clean and organized work environment in compliance with safety and sanitation regulations.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
Head Technician
EYECARE CONSULTANTS OF NJ, PA.
Woodland Park NJ
12.2001 - 06.2017
- Supervised daily operations of technical staff, ensuring adherence to protocols and standards.
- Implemented training programs for technicians, enhancing team competency and efficiency.
- Collaborated with management to develop strategic initiatives for service improvement.
- Streamlined inventory management processes, reducing waste and improving resource allocation.
- Established strong relationships with vendors, negotiating discounts on parts and supplies to reduce costs for the company.
Education
Associate of Science - Business
Bergen Community College
Paramus, NJ09-1996
Skills
- Clinical leadership
- HIPAA compliance
- Effective communication
- Training and mentoring
- Patient care coordination
- Appointment scheduling
- Staff supervision
- Clinical safety
- Healthcare software proficiency
- Patient flow
- Clinical management
- Technical troubleshooting
- Vendor relations
- Supply coordination
- Teamwork
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
Certification
CMA AND COT
Languages
English
Professional Working
Timeline
Clinic Supervisor
NJ EYE CENTER
09.2020 - Current
Head Technician
EYECARE CONSULTANTS OF NJ, PA.
12.2001 - 06.2017
Associate of Science - Business
Bergen Community College