Tracy Le
South Weymouth,MA
Summary
Dedicated receptionist with a strong focus on organization, time management, and appointment scheduling. Proven ability to enhance client satisfaction through effective communication and problem-solving.
Overview
6
6
years of professional experience
Work History
Receptionist Clerk
Lumi Spa
Braintree, MA
04.2025 - Current
- Managed front desk operations, ensuring efficient check-in and check-out processes for clients.
- Assisted in scheduling appointments, optimizing staff availability and client experience.
- Maintained organized records of client interactions and transactions to enhance service delivery.
- Handled customer inquiries and complaints, providing effective resolutions to improve satisfaction.
Server
IHOP
Quincy, MA
11.2022 - 04.2025
- Provided exceptional customer service by efficiently managing orders and addressing guest inquiries.
- Collaborated with kitchen staff to ensure timely food preparation and presentation standards.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Trained new servers on menu knowledge, service protocols, and restaurant operations.
Cashier
Walmart
Plymouth, MA
06.2020 - 11.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and selections to enhance shopping experience.
- Maintained accurate cash drawer, ensuring proper cash handling procedures were followed.
- Collaborated with team members to keep checkout area organized and stocked.
Education
High School Diploma -
South Shore Charter Public School
Norwell, MA05.2022
Skills
- Maintaining cleanliness
- Nail art techniques
- Appointment scheduling
- Time management
- Strategic planning
- Bookkeeping
- Organization skills
- Front desk operations
- Arts and crafts
- Nail extensions
Languages
English
Native or Bilingual
Vietnamese
Professional Working
Spanish
Limited Working
Timeline
Receptionist Clerk
Lumi Spa
04.2025 - Current
Server
IHOP
11.2022 - 04.2025
Cashier
Walmart
06.2020 - 11.2020
High School Diploma -
South Shore Charter Public School