Tracy Linscott
Heath,TX
Summary
Upbeat, customer-focused Sales Associate with over 10 years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
20
20
years of professional experience
Work History
Volunteer Coordinator
YMCA
Rockwall, TX
09.2010 - 05.2017
- Organized various activities to enhance father-child relationships through outdoor pursuits.
- Maintained records of attendance at each activity session.
- Monitored and controlled expenses according to budgetary guidelines.
- Established partnerships with local organizations and community groups to expand activity options and resources.
- Initiated creative ideas and kept recreation programs entertaining and refreshing.
- Participated in outreach efforts to recruit new youth participants in the program.
- Created promotional material including flyers, brochures and newsletters to advertise upcoming events.
Front Office Assistant
Bosley Medical Group
Dallas, TX
02.1999 - 02.2005
- Answering phones and coordinating appointments, fielding all incoming calls
- Confirm appointments, greet patients upon check-in
- Process patient information, procedure notes, payments, and or refunds
- Maintain inventory of office forms, hair care products, and other office supplies
- Assist office staff with day-to-day tasks
Sales Associate
Kay Jewelers
Mesquite, TX
02.1997 - 06.2004
- Engage customers in conversation to understand their needs and desires
- Ability to present merchandise and share detailed information regarding features and benefits of products
- Provide information regarding extended service plans and financing options
- Meet individual and team sales goals
- Arranged new merchandise with signage and appealing displays to encourage customer sales
Education
Guild Gemologist and Certified Diamontologist -
Diamond Council of America
07-2003
Associate of Arts - Marketing
Collin County Community College
Plano, TX05-2001
Skills
- Upbeat personality
- Engaging telephone and face-to-face communication skills
- Excellent organizational skills and service industry professionalism
- Ability to identify, anticipate and solve problems
- Ability to work in a fast-paced environment and have a high-level attention to detail
- Ability to work independently and to partner with others to promote an environment of teamwork
Timeline
Volunteer Coordinator
YMCA
09.2010 - 05.2017
Front Office Assistant
Bosley Medical Group
02.1999 - 02.2005
Sales Associate
Kay Jewelers
02.1997 - 06.2004
Guild Gemologist and Certified Diamontologist -
Diamond Council of America
Associate of Arts - Marketing
Collin County Community College