Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tracy Long

Burlington,NC

Summary

Dynamic Program Director with expertise in staff training and program development. Proven ability to enhance educational initiatives and collaborate with community partners to drive engagement and resource expansion. Dynamic General Manager with expertise in strategic planning, project coordination, and operational efficiency. Proven ability to lead teams, enhance productivity, and drive customer service excellence.

Overview

36
36
years of professional experience

Work History

General Manager

Hubbard's Impala Parts
Burlington, NC
09.2017 - Current
  • Managed daily operations and ensured efficient workflow across all departments.
  • Developed and implemented strategic plans to enhance operational efficiency and productivity.
  • Led team meetings to align goals and foster collaboration among staff members.
  • Evaluated market trends to identify opportunities for business expansion and growth initiatives.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Trained employees on duties, policies and procedures.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Tracked monthly sales to generate reports for business development planning.

Program Director

Skillz4kidz
Graham, NC
01.2006 - 09.2017
  • Facilitated staff training sessions to enhance teaching methods and effectiveness.
  • Collaborated with community partners to expand program reach and resources.
  • Developed educational programs for youth engagement and skill enhancement.
  • Evaluated program effectiveness through feedback and assessment tools.

Estimator

Meredith Webb Printing
Burlington, North Carolina
08.2003 - 01.2006
  • Analyzed project specifications to determine material and labor costs.
  • Collaborated with production teams to develop accurate estimates for projects.
  • Prepared detailed cost proposals for clients based on project requirements.

Pre-Press

Meredith Webb Printing
Burlington, NC
06.1989 - 08.2003
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

High School Diploma -

Graham High School
Graham, NC
06-1989

Skills

  • Project coordination
  • Data analysis
  • Program development
  • Staff training
  • Time management
  • Critical thinking

References

References available upon request.

Timeline

General Manager

Hubbard's Impala Parts
09.2017 - Current

Program Director

Skillz4kidz
01.2006 - 09.2017

Estimator

Meredith Webb Printing
08.2003 - 01.2006

Pre-Press

Meredith Webb Printing
06.1989 - 08.2003

High School Diploma -

Graham High School

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