Tracy Martinez
Bronx,NY
Summary
Medical Assistant position where my skills and experience can continue to develop while providing opportunities for advancement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
TH-Staff Assistant
SUNY College of Optometry, University Eye Center
11.2018 - Current
- Managed a large amount of inbound and outbound calls in a timely manner
- Obtaining and imputing patient demographics into Next-Gen health system
- Verified medical and vision plan insurances, pulled authorizations and imputed in patient charts
- Checked-in, Scheduled patient appointments and procedures in a timely manner and informed patients of any necessary preparations they may need before coming to appointment
- Sent medication request to the doctor and nurse in regards to the patient needs
- Assisted/ rotated to clinic floors when needed
- Identify patient needs, clarify information, provided different solutions and alternatives to patients
- Assisted with patient referrals from outside providers and obtained necessary documentation.
Medical Assistant Externship
Madison Medical Practice
03.2024 - 05.2024
- Interview patients to obtain medical history, measured vital signs, such as pulse rate, temperature, blood pressure, weight and height
- Directed patient to exam rooms, fielded questions and prepared for physician examinations
- Sanitized, restocked and organized exam rooms and medical equipment
- Prepared blood and urine specimen for testing
- Conducted regular Electrocardiograms to monitor heart rhythm
- Filed and maintained patient medical records into EHR system
- Kept exam rooms stocked with adequate medical supplies
- Performed administrative duties scheduling appointments and sending out appointment reminders.
Customer Service Representative/ Sales
State Farm Insurance Agency
05.2015 - 05.2018
- Selling various types of insurance policies such as auto, home, life and health insurances to businesses and individuals
- Calculated premiums and established payment methods/ plans with customers
- Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms
- Answering heavy multi-lined phones, screen and direct calls
- Seek out new clients and develop clientele by networking to find new/prospective customers
- Obtained and imputed patient demographics and assisted with applying discounts to their policies.
Education
Clinical Medical Assistant Program -
New Age Training
New York, NY03.2024
Human Services -
University of Bridgeport
Bridgeport, CT05.2014
Skills
- Proficient in Microsoft office Suite, Excel, Power Point
- Next-Gen HealthCare System/EHR
- Excellent organizational and people skills
- CPR Certified
- Customer Service
- Call center experience
- Medical terminology knowledge
- Vital Sign Monitoring
- CPR
- Insurance Verification
- Patient Scheduling
Activitiesleadership
05/05/2013, University of Bridgeport Charter Founder, Member of Lambda Pi Upsilon Sorority, Latinas Poderosas Unidas, Inc., Former President/ Treasurer
Certification
- CCMA - Certified Clinical Medical Assistant
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant Externship
Madison Medical Practice
03.2024 - 05.2024
TH-Staff Assistant
SUNY College of Optometry, University Eye Center
11.2018 - Current
Customer Service Representative/ Sales
State Farm Insurance Agency
05.2015 - 05.2018
Clinical Medical Assistant Program -
New Age Training
Human Services -
University of Bridgeport
- CCMA - Certified Clinical Medical Assistant
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