Outside of work, I enjoy life with my husband of 35 years and our growing family I love cooking with my mom, granddaughters and spending sunny days at the pool or beach Palm Springs getaways are a favorite for new food and fun at the casino Whether home or away, quality time with family and sunshine keep me grounded and happy
Tracy McNeil
Rancho Santa Margarita,California
Summary
Experienced and results oriented retail professional with over 13 years of success at Chicos FAS. Recognized for delivering exceptional customer service, resolving challenges with efficiency, and consistently driving sales through visual merchandising and strategic team leadership. Adept at multitasking in a fast-paced environment, with strong organizational skills and commitment to creating positive, high performing workplace cultures. Proven ability to foster customer loyalty and exceed sales goals.
Overview
13
13
years of professional experience
Work History
Store Manager
Soma/ Chicos Fas
06.2022 - Current
- Lead store operations, ensuring a clean safe and customer focused environment.
- Managed and developed a cohesive 8 person team through coaching, mentoring and feedback.
- Optimized scheduling to align with sales forecasts and service needs.
- Resolved customer concerns with professionalism , maintaining brand loyalty.
- Maintained merchandising thru floorsets while pivoting thru sell through.
- Manage store employees successfully in fast-paced environment.
- Collaborated with sister store for sales optimization
Assistant Manager
WHBM/ Chicos FAS
07.2012 - 02.2022
- Developed strong working relationships with staff, fostering a positive work environment.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Established team priorities, maintained schedules and monitored performance.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
Skills
- Positive and approachable leadership
- Effective task management
- Sales Strategy and Visual Merchandising
- High-quality client service
- Strategic business insight
- Effective relationship management
Interests
Timeline
Store Manager
Soma/ Chicos Fas
06.2022 - Current
Assistant Manager
WHBM/ Chicos FAS
07.2012 - 02.2022
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