Tracy Mifflin
Port St Lucie,FL
Summary
Dedicated and compassionate Registered Nurse (RN) with a progressive career history in direct patient care, triage and care coordination in fast-paced environments. Proven to skillfully handle complex patients and high-stress situations. Committed to developing strong relationships with patients and families through empathetic communication, empowerment, awareness, and excellent customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Nurse Admissions Liaison
Encompass Health And Rehabilitation
06.2023 - Current
- Exercise working knowledge of levels of care and medical necessity for inpatient and outpatient rehabilitation services.
- Maintain and adhere to regulations and parameters of third-party reimbursement.
- Maintain data integrity while gathering clinical information required to complete pre-certifications for admission, managing between 18 and 50 referrals per day.
- Improved efficiency of care by participating in ongoing professional development opportunities.
- Coordinate final admissions approvals with internal and external clinical and administrative staff and marketing stakeholders.
- Address all barriers to admission.
- Support clinical decisions by gathering and collecting pertinent information.
Medical Care Coordinator
Aware Recovery Care
06.2022 - 02.2023
- Care management of a caseload of 12-19 clients receiving extended in-home recovery services, from admission to discharge.
- Partner with clients to develop individualized treatment plans incorporating recovery goals as voiced by the client.
- Continuous evaluation and communication of client progress.
- Assure timely clinical documentation in EMR and facilitate collaboration with all providers and supports involved in treatment planning.
- Advocacy for client access to necessary multidimensional health and wellness resources.
- Supervision and delegation of services rendered to the client by the CRA in accordance with organization policies.
Dedicated Health Coach RN
Onlife Health
03.2020 - 02.2022
- Work with specified populations to identify and address barriers to health management and support change, promoting positive wellness outcomes for members.
- Facilitate development of SMART goals using principles of respectful partnership, Motivational Interviewing, FOGG and evidenced-based behavior change frameworks .
- Maintain quality documentation and sales communication standards.
- Achieved highest overall quarterly QA score for 2021.
Integrative Nurse Coach
Simply Real Authentic Health Coaching
03.2019 - 04.2020
- Establish trust and adapt individualized healing support structure to support clients in creating and achieving meaningful goals.
- Facilitate ongoing identification of concerns, barriers as well as opportunities for change.
- Build upon and sustain client motivation by employing reflective listening, motivational interviewing, positive psychology, bodywork, and awareness practices.
Health Link Lead Nursing Care Coordinator
Centerstone
06.2018 - 03.2020
- Delegated/ managed indirect case management responsibilities, assuring quality support for over 1000 clients with behavioral health conditions and physical health comorbidities.
- Engaged staff in regular health and wellness campaigns and incentives.
- Mentored non-clinical staff on best practices for promoting wellness, relationship development, effective advocacy, and motivating change.
- Triaged medical / crisis phone calls, collaborated with internal and external providers in Southern region of Tennessee
Nurse Area Manager, ICF Services
Shelby County Residential /Vocational Services
07.2017 - 12.2017
- Coordinated nursing services and care advocacy for four group homes servicing 16-22 recipients living with IDD and medical complications
Education
BSN -
La Salle University
05.2013
M.Ed /Blindness and Visual Impairment -
Pennsylvania College of Optometry (Salus University)
12.2007
B.S. Psychology, Minor in Child Development -
Lynchburg College (University of Lynchburg)
01.2001
Skills
- Microsoft office, Excel, Salesforce, Orbit, AceIt, Epic, NaviHealth, Availity
- Intake and discharge
- Nursing staff leadership
- Needs Assessment
- Patient Relations
- Case Management
- Patient Counseling
- Compassion and Empathy
Certification
- Registered Nurse (Compact State) Lic. No 9599830
- HNB-BC (AHNA) Cert No. 4464
- NBC-HWC (NBHWC) A-3530143
- RYT 200 (EmPower School of Yoga)
- Certified Integrative Nurse Coach (INCA)
- Adult/Child CPR/First Aid (American Red Cross)
- Certificate in EYP (Embodied Facilitator Course)
- Ayurvedic Healing Practices (Yoga Veda Institute)
- Therapeutic Yoga/Integrative Lifestyle Management
Networks Volunteer Efforts
- American Holistic Nurses Association
- Christ Fellowship Special Needs Ministry
- American Red Cross Disaster Services/Preparedness Team
Certifications and Volunteer efforts
HNB-BC , (AHNA) Cert No. 4464
NBC-HWC (NBHWC) A-3530143
RYT 200 , (Baptiste Power Yoga Nashville)
Certified Integrative Nurse Coach (INCA)
Adult/ Child CPR/ First Aid (American Red Cross)
Certificate in EYP (Embodied Facilitator Course)
Ayurvedic Healing Practices (Yoga Veda Institute)
Therapeutic Yoga/ Integrative Lifestyle Management
Martin County Boys and Girls Club
Treasure Coast Guardian ad Litem mentor
American Red Cross
Family Church fellowship ministries
Timeline
Nurse Admissions Liaison
Encompass Health And Rehabilitation
06.2023 - Current
Medical Care Coordinator
Aware Recovery Care
06.2022 - 02.2023
Dedicated Health Coach RN
Onlife Health
03.2020 - 02.2022
Integrative Nurse Coach
Simply Real Authentic Health Coaching
03.2019 - 04.2020
Health Link Lead Nursing Care Coordinator
Centerstone
06.2018 - 03.2020
Nurse Area Manager, ICF Services
Shelby County Residential /Vocational Services
07.2017 - 12.2017
BSN -
La Salle University
M.Ed /Blindness and Visual Impairment -
Pennsylvania College of Optometry (Salus University)
B.S. Psychology, Minor in Child Development -
Lynchburg College (University of Lynchburg)
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