Tracy Mitchell
Ormond Beach,FL
Summary
Dynamic and dedicated professional with extensive experience as a Juvenile Detention Officer at Volusia Detention Center. Skilled in de-escalation techniques and life skills teaching, I excel in fostering trust and collaboration within multidisciplinary teams, ensuring safety and compliance while enhancing youth engagement and outcomes. Committed to continuous improvement and professional development.
Overview
32
32
years of professional experience
Work History
Juvenile Detention Officer
Volusia Detention Center
10.2024 - Current
- Monitored youth behavior to ensure safety and compliance with facility regulations.
- Assisted in conducting intake assessments and processing new arrivals efficiently.
- Engaged in conflict resolution strategies to de-escalate tense situations among residents.
- Maintained accurate records of incidents, behaviors, and daily activities for reporting purposes.
Lead Behavioral Health Associate
South Oaks Hospital, Northwell Health
05.2011 - 10.2024
- Monitored client behavior and reported significant changes to the clinical team.
- Supported therapeutic activities to enhance client engagement and progress.
- Maintained accurate documentation of client interactions and treatment outcomes.
- Developed strong rapport with patients, fostering trust and open communication to better address their needs.
- Collaborated with multidisciplinary teams to ensure comprehensive care delivery.
- Participated in ongoing professional development, staying current with best practices in behavioral health care to enhance service quality.
- Trained new staff on best practices for patient interaction and safety protocols
Mental Health Assistant
Brunswick Hospital Center
09.1993 - 08.2016
- Supported therapeutic interventions by assisting patients in daily activities and routines
- Monitored patient behavior and reported significant changes to healthcare professionals
- Facilitated communication between patients, families, and multidisciplinary teams
- Assisted in developing personalized care plans to enhance individual patient outcomes
- Educated patients on coping strategies and self-care techniques to promote mental wellness
- Trained new staff on best practices for patient interaction and safety protocols
Education
High School Diploma -
Amityville Memorial High
Amityville, NY06.1988
Skills
- Life skills teaching
- Youth counseling
- Restraint techniques
- Exceptional oral communication skills
- Professional boundaries
- Multicultural sensitivity
- De-escalation techniques
- Teamwork and collaboration
- Problem-solving abilities
- Reliability
Timeline
Juvenile Detention Officer
Volusia Detention Center
10.2024 - Current
Lead Behavioral Health Associate
South Oaks Hospital, Northwell Health
05.2011 - 10.2024
Mental Health Assistant
Brunswick Hospital Center
09.1993 - 08.2016
High School Diploma -
Amityville Memorial High