Tracy Orf
Summary
Knowledgeable dispatcher with several years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls.
Overview
33
33
years of professional experience
Work History
Dispatcher
Francis Howell School District
Charles City
07.2023 - Current
- Facilitated timely communication between drivers, parents, and school personnel.
- Resolved transportation issues swiftly, ensuring minimal disruption to services.
- Coordinated daily transportation schedules for students and staff efficiently.
- Tracked vehicle locations using GPS technology and provided regular status updates.
- Monitored vehicle locations using GPS technology and communicated status updates.
- Maintained accurate records of routes and student pickups diligently.
Driver/Trainer
First Student Transportation/Francis Howell School
Charles City
05.1998 - Current
- Trained new drivers on safety protocols and best practices.
- Educated drivers on defensive driving techniques, such as how to handle hazardous conditions or emergency situations while behind the wheel.
- Supported and guided drivers with constructive feedback to improve skills and performance.
- Conducted evaluations to assess driver performance and compliance.
- Monitored trainees' progress throughout the course of instruction and documented results.
- Implemented classroom instruction on traffic laws and regulations.
- Provided guidance to inexperienced drivers on topics like route planning, fuel efficiency, customer service etiquette.
- Offered informal tips and encouragement to new, nervous driver trainees to support driving confidence and success.
- Documented training progress and evaluations to track driver development and compliance.
- Maintained records related to driver training programs, such as attendance logs or certification documents.
- Coordinated submission of company forms and regulatory documents to ensure compliance and maintain accurate records.
School Bus Driver
First Student Transportation/Francis Howell School
Charles City
05.1993 - Current
- Transported students safely to and from school and events.
- Facilitated smooth boarding and exiting process for students, ensuring timely departures.
- Performed pre-trip inspections to guarantee bus safety and compliance standards.
Education
GED -
St. Charles High School
St. Charles, MOSkills
- Transportation coordination
- Route planning
- GPS tracking
- Safety compliance
- Problem solving
- Crisis management
- Task delegation
- Performance evaluations
- Verbal and written communication
- Multitasking
- Adaptability and flexibility
- Reliability
- Google drive
- Employee relations
- Idea generation
- Creative direction
- Multitasking Abilities
Timeline
Dispatcher
Francis Howell School District
07.2023 - Current
Driver/Trainer
First Student Transportation/Francis Howell School
05.1998 - Current
School Bus Driver
First Student Transportation/Francis Howell School
05.1993 - Current
GED -
St. Charles High School