Tracy Park, O.D.
Tustin
Summary
Seasoned, second-generation glaucoma-certified optometrist with an extensive background in conducting comprehensive eye health and vision examinations. Proven ability to thrive in fast-paced environments, consistently managing an average of over 18 patients per day, with a personal record of 35. A unique blend of clinical expertise and educational experience as a former special education teacher and private practice owner enhances the ability to connect with diverse patient populations. Passionate about delivering exceptional care while fostering positive relationships with patients and families for increased patient retention and exceptional reviews.
Overview
30
30
years of professional experience
Work History
Optometrist
Irvine iCare Optometry (Inside LensCrafters)
10.2020 - Current
- Provide comprehensive eye exams to 18+ patients per day at Orange County’s highest exam LensCrafters location
- Identify ideal solutions to resolve refractive errors and provide eye care prescriptions based on patients’ individual needs through ophthalmic spectacles, contact lenses, and non-optical aids
- Deliver pre-operative and post-operative care for LASIK and Cataract surgery patients
- Coach and train staff on pretesting and converting patients to preferred retinal scan
- Educate patients on diagnosis and treatment plans for eye diseases and degenerative disorders such as diabetic retinopathy screening, glaucoma screening, dry eyes disease management, AMD screening, and urgent/acute eye care
- Refer patient to appropriate Ophthalmologist based on medical history or exam findings
Owner/Optometrist
Pacific Optometry Group
06.2014 - 10.2020
- Provide comprehensive vision exams to 12+ patients per day at solo optometry practice
- Hire and fully train 3 receptionists and 2 optical lab technicians for front office and in-house optical lab
- Create daily and monthly sales goals for office staff, increasing gross revenue from $330K to $650K in 6 years Establish referral system with local physicians and Garden Grove Unified School District nurses
- Conduct yearly employee performance evaluations and establish daily and monthly bonus systems
- Co-management of cataract and refractive surgery, as well as referral system from local physicians and Garden Grove Unified School Nurses
- Manage optical frame and contact lens inventory with direct purchasing from frame and contact lens vendors
- Monitor social media Instagram and Facebook accounts, including 5-star review rating on YELP and Google
Managing Optometrist
Eyexam of California
08.2010 - 05.2014
- Oversee an optometry practice generating over $1.0M in annual revenues, in conjunction with a $4.5M retail operation
- Monitor examination sales, contact lens sales, and exam growth, among other metrics, ensuring consistent outperformance against company’s daily, weekly, and monthly targets
- Manage the learning paths and performances of licensed opticians, retail associates, and associate optometrists
- Provide comprehensive and follow-up examinations for approximately 5,000 patients annually, resulting in the title for “Highest Volume Store” in the Orange County region
- Recruit, interview, and train associate optometrists, on an ongoing / recurring basis, for the Orange County Region Actively participate in “OneSight” community service activities, conducted monthly
Optometric Assistant
Tom Family Eye Care
06.1995 - 08.2006
- Began apprenticeship of optometry profession at age 16, under close mentorship and training from father, Dr. Dewey W.K. Tom, and older brother, Dr. Taylor G.M. Tom
- Gain early hands-on experience in patient interaction and care: assisted with selections of frames and lenses and advised on contact lens application and maintenance
- Receive multi-faceted education on the business of establishing a private practice
- Prepared and organized patient files, managed inventories and supplies, and handled most financial transactions
- Manage substantially all vision insurance-related correspondence: completed, coded and submitted various insurance forms for providers such as VSP, Medicaid, and Medicare
Special Education Teacher
Hawaii State Department of Education
08.2001 - 06.2005
- Prepare and organize the study curriculum for students with special needs: Autism, Mental Retardation, Specific Learning Disability, Developmental Delay, and Emotional Disturbance
- Primarily responsible for Language Arts and Mathematics subject matters
- Operate under oftentimes challenging conditions, with teacher to student ratios in excess of 12:1 (higher than traditional Special Education programs)
- Commend by school administration, colleagues, parents, and students’ support staff for ability to understand, and cater instructions to, the unique needs of each student
- Appoint to leadership roles within both school and district: Special Education Department Chairperson, Title I Coordinator (liaison between school and community), and Standards Coordinator for “No Child Left Behind” initiative
Education
Doctor of Optometry -
Southern California College of Optometry
Fullerton, CA06-2010
Dual Certification in Regular/Special Education -
Chaminade University
Honolulu06-2003
Bachelor of Arts - Sociology And Chemistry
University of Washington
Seattle, WA06-2000
Skills
- Former private practice owner experienced in clinical care, patient management, and practice operations
- Able to balance speed and thoroughness in very high-volume practice settings
- Certified special education teacher skilled in working with young children with special needs
- Lifelong exposure to optometry, contributing to strong clinical intuition and patient communcation
Accomplishments
- Vision Service Plan (VSP) Scholarship Recipient
- George H. Okada Scholarship Recipient
- Woody & Dorotha Jarnagin Memorial Endowed Scholarship Recipient
- Featured on 2007 SCCO Alumniscope Magazine
- Featured on 2008 SCCO website
- University of Washington Dean's List
- 2005 Miss Chinatown Hawaii Queen, Miss Talent, and Miss Congeniality
Timeline
Optometrist
Irvine iCare Optometry (Inside LensCrafters)
10.2020 - Current
Owner/Optometrist
Pacific Optometry Group
06.2014 - 10.2020
Managing Optometrist
Eyexam of California
08.2010 - 05.2014
Special Education Teacher
Hawaii State Department of Education
08.2001 - 06.2005
Optometric Assistant
Tom Family Eye Care
06.1995 - 08.2006
Doctor of Optometry -
Southern California College of Optometry
Dual Certification in Regular/Special Education -
Chaminade University
Bachelor of Arts - Sociology And Chemistry
University of Washington