Kyle Dougherty
McHenry,IL
Summary
Dynamic SIU Investigator with a proven track record at Capital One, enhancing investigative processes and utilizing advanced surveillance techniques. Skilled in interviewing witnesses and managing complex caseloads, I excel in evidence collection and risk mitigation, ensuring timely resolutions and effective asset protection strategies. Committed to continuous improvement and professional development.
Overview
11
11
years of professional experience
Work History
SIU Investigator
Capital One
02.2020 - Current
- Enhanced investigative processes for more accurate and timely resolutions.
- Attended continuing education courses to stay current on emerging trends in the field of insurance fraud detection and prevention.
- Managed caseloads effectively by prioritizing tasks based on urgency and complexity of cases.
- Utilized advanced technology tools for tracking claimants'' activities during surveillance operations, enhancing evidence collection capabilities.
Asset Protection Manager
Lord & Taylor LLC
11.2017 - 01.2020
- Managed a team of security personnel, providing guidance and support to ensure consistent performance across all shifts.
- Maintained detailed records of all incidents involving theft or loss, using this information to inform future decision-making around risk mitigation strategies.
- Developed comprehensive training programs for new hires, ensuring they were well-equipped to handle various asset protection scenarios.
- Coordinated with other managers across the organization to ensure alignment of asset protection priorities and integration of security measures into daily operations.
Asset Protection Associate
Macy's
09.2014 - 11.2017
- Patrolled store departments to check for suspicious activities.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports outlining activities and results.
Education
Associate of Science - Criminal Justice
Elgin Community College
Elgin, IL05-2010
Skills
- Surveillance techniques
- Interviewing witnesses
- Crime scene investigation
- Background checks
Timeline
SIU Investigator
Capital One
02.2020 - Current
Asset Protection Manager
Lord & Taylor LLC
11.2017 - 01.2020
Asset Protection Associate
Macy's
09.2014 - 11.2017
Associate of Science - Criminal Justice
Elgin Community College
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