Tracy Patterson
Auburntown
Summary
Results-driven Senior Claims Adjuster with extensive experience at Davies Claims Solutions, excelling in team leadership and effective communication. Proven track record in expediting claim resolutions and enhancing productivity. Skilled in problem-solving and proficient in claims management software, ensuring meticulous attention to detail and exceptional customer service.
Overview
31
31
years of professional experience
Work History
Senior Claims Adjuster, Metro IOD Team
Davies Claims Solutions (formerly ASC)
03.2004 - Current
- Dedicated Senior claims adjuster for a large account.
- Investigate claims, including interviewing employees, employers, and witnesses.
Claims Manager Metro IOD Team
Davies Claims Soulutions (formerly ASC)
09.2018 - 09.2020
- Streamlined communication between adjusters and clients, expediting claim resolution.
- Managed a team of adjusters, providing coaching and performance feedback for improved productivity.
Senior Claims Adjuster, Nissan Account
Royal & Sun Alliance
11.1995 - 02.2004
- Dedicated onsite claims adjuster for Nissan North America specializing in Litigated Claims
Claims Adjuster
Ingram Industries
09.1994 - 09.1995
- I was employed at Ingram Industries, where I managed all claims for Tennessee and assisted with safety-related issues.
Education
SC Licensed Adjuster - Workers Compensation
North Carolina Adjuster - Workers Compensation
TN Dept of Workforce Development
Nashville01-2020
Florida All Lines Adjuster License
01-2020
Skills
- Effective communication
- Professionalism and integrity
- Team leadership qualities
- Attention to detail focus
- Time management mastery
- Customer service
- Problem-solving
- Multitasking and organization
Timeline
Claims Manager Metro IOD Team
Davies Claims Soulutions (formerly ASC)
09.2018 - 09.2020
Senior Claims Adjuster, Metro IOD Team
Davies Claims Solutions (formerly ASC)
03.2004 - Current
Senior Claims Adjuster, Nissan Account
Royal & Sun Alliance
11.1995 - 02.2004
Claims Adjuster
Ingram Industries
09.1994 - 09.1995
SC Licensed Adjuster - Workers Compensation
North Carolina Adjuster - Workers Compensation
TN Dept of Workforce Development
Florida All Lines Adjuster License
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