Tracy Pena

• Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
• Developed rapport with repeat customers, remembering names and preferences to provide tailored shopping experiences each visit.
• Improved overall store appearance through diligent upkeep of shelves, display tables, and fitting areas during shifts.
• Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.

Greet customers warmly and ensure a welcoming shopping experience.

- Recommend curated outfits tailored to clients' preferences and appearances.

- Style clients for special events, providing personalized fashion advice.

- Build and maintain positive relationships with customers to foster loyalty.

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.