Tracy Pettyjohn
Knoxville
Summary
Highly organized, efficient and communicative Liaison Officer with strong background coordinating business operations with internal and external stakeholders. Effective in serving as middle person in streamlining processes, resolving issues and improving communications.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Regulatory Liaison
Consumer Safety Technology - Intoxalock
2005.08 - Current
- Successfully communicated with entities inside and outside of business.
- Solved conflicts and addressed issues that occurred between other entities and business.
- Monitored, communicated and coordinated objectives of Intoxalock.
- Collected and analyzed data and feedback to identify opportunities to improve relationship between other entities and business.
- Have worked in other departments within Intoxalock. Started in Customer Service, moved to sales, promoted to Sales Manager and then moved to Compliance.
Education
High School Diploma -
Cedar Falls High School
Cedar Falls, IA05.1978
Skills
- Policy and Procedure Implementation
- Legal Requirements
- Issue Resolution
- Team Support
- Report Exceptions
- Collaborative Relationships
- Operational Improvements
- Complex Problems Analysis
- Data Communications
- Report Generation
- Data Analysis
- Attendance Guidelines
- Verbal and Written Communication
- Organizational Standards
- Leadership
- Business Growth
- Improvement Plans
- Company Policy Compliance
- Improvement Recommendations
- Status Updates
- External Communications
- Reporting
- Workflow Processes
- Troubleshoot Service Issues
- Customer Experience
- Customer Satisfaction
Certification
- Completed: Robert F Borkenstein Course on Alcohol and Highway Safety: Testing, Research and Litigation
Timeline
Regulatory Liaison
Consumer Safety Technology - Intoxalock
2005.08 - Current
High School Diploma -
Cedar Falls High School
- Completed: Robert F Borkenstein Course on Alcohol and Highway Safety: Testing, Research and Litigation
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