TRACY PIERCE
Starry Night Cafe
Charlotte,VT
10
years of professional experience
Customer-focused professional skilled in enhancing guest experiences through personalized service and teamwork. Experienced in menu memorization and managing high-volume environments, facilitating smooth service transitions. Recognized for reliability and adaptability, effectively communicating and solving problems to maintain operational efficiency.
Work History
Server, Bartender
1 Year- Crafted cocktails and mixed beverages accurately while following recipe and liquor-control procedures.
- Recommended wine pairings and menu selections to enhance guest satisfaction and check averages.
- Strong knowledge of farm to table menu and food preparation.
- Managed POS orders, payments, and split checks with speed and accuracy during busy service.
Server, Bartender
6 Years 9 Months- Managed multiple tables simultaneously, ensuring high service quality and guest satisfaction.
- Collaborated with team members during busy shifts to streamline workflow and enhance guest experiences.
- Attended promptly to customer needs, delivering personalized service that increased overall satisfaction.
Bartender
2 Years 6 Months- Maintained knowledge of rotating draft list, including beer styles and brewing techniques to enhance customer experience.
- Managed bar area and prioritized orders to streamline drink service and enhance customer satisfaction.
- Managed take-out and merchandise sales operations.
Education
High School Diploma
Skills
Work ethic
Customer service
Dependable and consistent
Strong work ethic
Timeline
Server, Bartender
Starry Night Cafe
2025.10 - CurrentRead More
Server, Bartender
Leunigs Bistro
2019.10 - 2026.07Read More
Bartender
Lost Nation
2017.03 - 2019.09Read More
Burr And Burton Seminary
High School Diploma
Read More