TRACY QUALE

• Launched start-up diagnostics test for oncology - first ever, multi-cancer early detection screening performed on cell-free DNA
• Strategized best practices for launch, targeted specialties for introduction and highest potential growth.
• Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.

• Positively Impact the lives of those suffering with mental health disorders by selling and growing PGx panel alongside a unique Management Based Care platform to healthcare providers and psychiatrists
• Educate those providers on the value of expanding mental health research through our WES technology and bringing precision medicine to psychiatry
• ACHIEVEMENTS:
• November 2021 - Present – Promoted to Field Sales Trainer Assigned new Clinical Account Executives for mentoring and training while continuing to expand and maintain current business in my own.
• Awards and Recognition:
• Tempus DNA Award – Awarded to one individual who has shown sales excellence, leadership, team building, commitment to delivering the highest service.
• Circle of Excellence Award – Awarded to 3 individuals who delivered the highest sales for 2021.
• In six months, brought territory that previously did not exist within our company to the number 2 territory nationally.

• Educate physicians in the mental / behavioral health market about our pharmacogenetic gene panel focused on identifying medications that offer the lowest side-effects and best absorption and metabolism while treating mental health behaviors
• Educating and launching our AI genetic testing workflow in each practice: implementing clinical, technological, and operational processes.
• Strengthened customer relationships with proactive and collaborative approach to managing needs.

• Maintain and expand business in prenatal and inherited cancer genetic screening to Maternal Fetal Medicine, OB-GYN, Internal Medicine and Radiology
• Train physician and staff on technology and systems based practice management; Understand and enhance work-flow for testing
• Built and strengthened relationships with new and existing accounts to drive revenue growth.
• ACHIEVEMENTS: 2018, Grew territory by 15.4%, Piloted 2 new services

• Sell specialized diagnostic laboratory services to physicians in CT (genetic testing, functional nutrition, immune system and GI function, endocrine balance)
• RANKING: FY2015, FY2014, placed first nationally for revenue; FY2013, placed third nationally
• ACHIEVEMENTS:
• 2016, Lean Six Sigma Yellow Belt;
• FY2016, Promoted to Product Line Specialist, Endocrine;
• FY2017, Accepted into Leadership Development Program

• Established a base of female clientele who demand optimal living through improved fitness, weight loss or maintenance, and information on the most current research in creating healthy lifestyle habits through nutrition and lifestyle changes
• While meeting with each of them 1-5 times per week, support and provide individualized fitness training, wellness education, and motivational strength.
• Organized and led seminars and classes for interested clients, providing tips and advice for lifestyle changes and healthy living.
• Demonstrated proper use of exercise equipment and correct technique for exercises to reduce risk of client injury.
• Gathered and distributed educational literature with goals of gaining new clients and educating larger groups on healthy living.
• Assisted and coached clients during physical exercises to promote safety of clients and effectiveness of routines.
• Conducted initial interviews with clients to find measured baseline for BMI, cardio tolerance and strength.

Project Manager for Request For Proposal (RFP’s) for National Accounts. Managed extensive follow-up with multiple customers. Supported Account Executives regionally in New England. Recognized for voluntarily contributing to improvement task force initiative – assisted in the implementation of improvement processes.

• Created detailed sales presentations to communicate product features and market data.
• Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.

• Telesales position involving calling on Electro-physiologists, cardiologists, and hospital based cardiac units.
• Generated revenue by liaising between doctors and clinics selling our healthcare technology
• Sales Manager: Direct team of seven sales account representatives in the cardiac diagnostics industry.

Develop and implement a strategic plan to restructure the team to promote long term continued sales growth. Tools utilized: a. Call center statistics
b. Call performance monitoring and coaching
c. On-going sales training and staff participation at off-site seminars