Tracy Rash
Norman,OK
Summary
Licensed cosmetologist with expertise in client consultation, customized services, and relationship building. As an independent stylist at Native Stylz Salon, I successfully manage my own suite, maintain consistent bookings, and deliver a high level of client satisfaction and retention.
Skilled in cutting, coloring, blonding, corrective color, and modern styling techniques. Strong ability to match client needs with personalized solutions while maintaining a welcoming, professional environment. Highly organized with experience in scheduling, product knowledge, and detail-oriented service delivery.
Adaptable team collaborator with three years of hands-on experience working with diverse hair types, treatments, and clientele. Known for reliability, communication, and creating a positive, memorable experience for every client.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cosmetologist-Hairstylist
Native Stylz Salon
04.2025 - Current
- Oklahoma licensed cometologist since November 2022.
- Currently rent a suite at Native Stylz Salon.
- Provide professional hair services including haircuts, custom colors, highlights, bayalge, vivid, gray coverage, perms, and much more.
- Manage all aspects of running an independent salon suite including scheduling, customer service, financial transactions, marketing, and product retail.
- Build meaningful, long-term client relationships by offering personalized consolations and maintaining a warm and professional salon environment.
Cosmetologist-Hairstylist
Beartique Salon
10.2022 - 04.2025
- Delivered personalized haircuts, customized colors, and perms to the clients desired outcome.
- Assisted in maintaining a clean and organized salon environment.
- Adapted to client preferences, ensuring satisfaction with each service performed.
- Managed inventory of haircare products, ensuring availability of necessary supplies for daily operations.
- Maintained cleanliness and organization of workstation, adhering to health and safety regulations.
- Built strong client relationships through effective communication and consultation on hairstyle options.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Customer Service Representative
Thunderbird Casino
06.2021 - 03.2022
- Educated customers on promotions and services, improving engagement and sales opportunities.
- Collaborated with team members to streamline operations and improve service efficiency.
- Implemented strategies to reduce wait times during peak hours, enhancing overall service quality.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Handled multi-line phone system, directing calls to appropriate departments efficiently.
- Enhanced visitor experience by providing exceptional customer service and support during inquiries.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Collections Representative
RK Black Inc
03.2015 - 03.2020
- Managed collections for outstanding accounts, ensuring timely payments and reducing overdue balances.
- Implemented effective communication strategies to negotiate payment plans with clients, enhancing customer relations.
- Analyzed account histories to identify trends and develop targeted collection strategies, improving recovery rates.
- Trained new team members on best practices in collections processes and customer engagement techniques.
- Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
Accounts Payable
CSI Compressco LP
05.2013 - 03.2015
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Maintained high level of data integrity by consistently updating vendor information in the system accurately.
- Reviewed employee expense reports against company policies, safeguarding corporate funds from misuse.
Receptionist
Holiday Inn Express & Suites
09.2011 - 04.2013
- Managed front desk operations, ensuring seamless guest check-in and check-out experiences.
- Coordinated reservations, optimizing room allocation to enhance occupancy rates.
- Resolved guest inquiries and complaints, fostering positive customer relations and satisfaction.
- Trained new staff on front desk procedures and customer service standards to maintain high performance.
- Collaborated with housekeeping to prioritize room readiness, improving overall guest experience.
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Education
Licensed Cosmetologist -
Shawnee Beauty College
2024 N Harrison St. Shawnee, OK 7480410-2022
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Detail-orientated
- Schedule management
- Relationship building and management
- Highly motivated self-starter
- Oklahoma licensed cosmetologist
Certification
- Licensed Cosmetologist - Since November 2022
Languages
English
Timeline
Cosmetologist-Hairstylist
Native Stylz Salon
04.2025 - Current
Cosmetologist-Hairstylist
Beartique Salon
10.2022 - 04.2025
Customer Service Representative
Thunderbird Casino
06.2021 - 03.2022
Collections Representative
RK Black Inc
03.2015 - 03.2020
Accounts Payable
CSI Compressco LP
05.2013 - 03.2015
Receptionist
Holiday Inn Express & Suites
09.2011 - 04.2013
Licensed Cosmetologist -
Shawnee Beauty College