Charley Wiley
Dry Prong,LA
Summary
Self-motivated, highly organized, professional appearance. Creative thinker with a willingness and enthusiasm to learn new concepts. Experienced in dealing with the public, working well under pressure and in fast paced areas, and communicating ideas clearly and effectively.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hairstylist/Licensed Cosmetologist
Self Employed
03.2022 - Current
- Executed diverse hair cutting and styling techniques to achieve client satisfaction.
- Implemented efficient appointment scheduling system, improving client flow and reducing wait times.
- Maintained high standards of cleanliness and sanitation in accordance with state regulations.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Educated customers on products to maximize benefits.
Waitress
Sombreros Mexican Restaurant
03.2021 - 03.2022
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed multiple tables efficiently, ensuring accurate order processing and customer satisfaction.
- Trained new team members on restaurant policies, menu items, and service standards.
Cashier/Waitress
Genghis Mongolian Grill
02.2018 - 03.2022
- Answered phones and took phone orders for customer pick up or delivery.
- Used slow periods to stay on top of side work such as restocking serving stations and wrapping silverware.
- Quickly addressed and resolved customer concerns, working with management to fix advanced issues.
- Greeted all guests with smile and friendly greeting.
Dental Assistant
FCC Pollock
03.2021 - 07.2021
- Assisted dentists during procedures, ensuring patient comfort and optimal workflow.
- Prepared examination rooms by sterilizing instruments and organizing materials efficiently.
- Educated patients on oral hygiene practices, enhancing overall patient care experience.
- Managed patient records using electronic health record (EHR) systems for accuracy and compliance.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Call Center Representative
Cleco Corporation
11.2019 - 05.2020
- Entered data efficiently and accurately to update customer accounts.
- Assisted customers in navigating company website to place orders online.
- Engaged with customers to understand and resolve issues and answer account questions.
- Updated accounts with customers' current personal and payment information.
Retail Sales Representative
Aéropostale
06.2018 - 09.2018
- Placed work orders for customers to receive power and/or any other service needed.
- Quickly connected with each customer to offer assistance and promote products.
- Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
- Reported to work early, checked low inventory, learned sales or special offerings, and became aware of store issues.
- Skilled using cash register including processing sales discounts and refunds.
Education
Associate of Science - Nursing
Northwestern State University
Alexandria, La05-2027
Pineville Beauty School
Pineville, La01-2022
Alexandria Dental Assistant School
Alexandria, LA01.2018
High School Diploma -
Grant High School
Dry Prong, LA01.2017
Skills
- Customer support
- Call center operations
- Documentation and reporting
- Proficient in SAP software
- Dental Radiography
- Relationship building and management
- Advanced communication skills
- Quick learner
- Chair-side assisting
- Treatment room clean up
- Medical/Dental terminology
Certification
CPR Certification, 08/22/2025
Timeline
Hairstylist/Licensed Cosmetologist
Self Employed
03.2022 - Current
Waitress
Sombreros Mexican Restaurant
03.2021 - 03.2022
Dental Assistant
FCC Pollock
03.2021 - 07.2021
Call Center Representative
Cleco Corporation
11.2019 - 05.2020
Retail Sales Representative
Aéropostale
06.2018 - 09.2018
Cashier/Waitress
Genghis Mongolian Grill
02.2018 - 03.2022
Associate of Science - Nursing
Northwestern State University
Pineville Beauty School
Alexandria Dental Assistant School
High School Diploma -
Grant High School