Tracy Scarazzini
The Villages,Florida
Overview
22
22
years of professional experience
Work History
Sales Associate
Spartina 449
The Villages, Florida
10.2024 - 06.2025
- Assisted customers with product selections and provided personalized service.
- Maintained store displays and ensured products were well-stocked and organized.
- Processed transactions accurately using point-of-sale systems.
- Educated customers on brand stories and product features effectively.
- Participated in inventory management and restocking processes efficiently.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
Sales Lead
Chico's FAS
Central Valley, NY
02.2020 - 04.2022
- Manage the day-to-day operation of boutique merchandising and selling.
- Complete customer transactions using the POS register system and fraud security protocol.
- Demonstrating communication and interpersonal skills recognized as a key element to superior customer satisfaction and feedback for the company.
- Monitor inventory accountability by physically checking inventory, running inventory reports, receiving shipments, and completing transfers in the POS.
- Facilitate inter-departmental communication to provide customer support effectively.
Bank Teller II
Connect One Bank
Monroe, NY
04.2018 - 02.2019
- Process standard teller transactions for customers, including servicing client accounts, accepting loan payments, managing safe deposit box payments, cashing checks, balancing cash drawers, handling night deposits, and correcting discrepancies.
- Balance Automated Teller machines, Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) often totaling more than $75000.00.
- Process 25+ customer transactions per hour with extreme attention to detail.
- Redeeming U.S. Savings Bonds, submitting necessary documents to the Federal Reserve.
- Respond to customer account inquiries totaling 130+ weekly accounts.
Bank Teller
Trustco Bank
Monroe, NY
08.2016 - 04.2018
- Quickly established credibility with clients and remembered over 50+ names of regulars, creating a friendly rapport with customers.
- Accurately process customer cash, check, transfer, and statement transactions, with a balanced or reconciled drawer.
- Greet and guide customers in a friendly and professional manner. Communicate existing and new account services. Upsell and redirect special services to the appropriate account staff.
- Assisted supervisor with audits and daily vault balancing, exceeding $50,000.
Bank Teller I
TD Bank
Monroe, NY
08.2015 - 04.2016
- Receive and count working cash at the beginning of the shift.
- Identify customers, validate and cash checks, accept cash and checks for deposit, and check the accuracy of the deposit slip. Process cash withdrawals, perform specialized tasks such as preparing cashier's checks, personal money orders, and exchanging foreign currency.
- Perform services for customers such as ordering checks, receiving and verifying loan payments, Mortgage payments record all transactions promptly, accurately, and in compliance with bank procedures.
- Answer inquiries regarding checking and savings accounts and other bank-related products. Attempt to resolve issues and problems with customers' accounts, explained and advised bank products and services to customers, identified referral opportunities, and made relevant referrals.
Beauty Advisor
Macy's/Estee Lauder
West Nyack, NY
05.2003 - 02.2011
- Developed and maintained new client relationships.
- Demonstrated the use and application of products.
- Participated in receiving, check-in, and stocking of merchandise.
- Contacted my customers when new products were announced, also informed them on Gift with Purchase.
- Follow opening and closing procedures thoroughly, meet (and preferably exceed) monthly and quarterly sales quotas, and make suggestions on ways to improve sales and boost revenue.
Education
High School Diploma -
Tottenville High School
Staten Island, NY06-1985
References
References furnished upon request.
Timeline
Sales Associate
Spartina 449
10.2024 - 06.2025
Sales Lead
Chico's FAS
02.2020 - 04.2022
Bank Teller II
Connect One Bank
04.2018 - 02.2019
Bank Teller
Trustco Bank
08.2016 - 04.2018
Bank Teller I
TD Bank
08.2015 - 04.2016
Beauty Advisor
Macy's/Estee Lauder
05.2003 - 02.2011
High School Diploma -
Tottenville High School