Professional with proven track record in student services and community engagement, equipped to enhance enrollment processes and support academic institutions. Skilled in data analysis, communication, and student engagement, consistently delivering impactful results. Strong team collaborator, adaptable to changing needs, and reliable in achieving institutional goals.
Hi, I’m
Tracy Scharp
Rhinelander,WI
Summary
Overview
2026
years of professional experience
1
Certification
Work History
The Home Depot
Head Cashier/Front End Supervisor
02.2025 - Current
Job overview
- Supervise front-end operations including cashiers and customer service associates to ensure a smooth and efficient checkout experience
- Provide ongoing training, coaching, and onboarding support for new and current cashiers
- Serve as the first point of contact for escalated customer concerns, resolving issues with professionalism and care
- Manage daily cash handling, prepare reports, and support opening and closing procedures
- Maintain a clean, organized, and well-stocked front-end environment including monitoring self-checkout stations
- Communicate regularly with Front End Manager and other supervisors to ensure smooth operations and compliance with all store policies
- Work closely with Information Technology to resolve technical issues with all registers, scan guns, self check out machines and pin pads
- Monitored cash drawers in 13 checkout stations to verify adequate cash supply.
School District of Rhinelander
Rotating Teacher/American History Teacher JWJHS
08.2023 - 09.2024
Job overview
- Implemented classroom management strategies to foster a positive learning environment.
- Developed engaging lesson plans to enhance student understanding and participation.
- Collaborated with colleagues to integrate technology into curriculum effectively.
- Adapted instructional materials to meet diverse learning needs of students.
- Taught American History to 25 students in classroom setting.
Falcon District 49
Biology/Environmental Science/Geology/Astronomy Teacher, Falcon High School Teacher
07.2017 - 02.2023
Job overview
- Create and deliver engaging lab-based lessons that capture the interest of 6 classes of 30+ students from diverse backgrounds, define learning goals, and maintain a conducive learning environment
- Compile and analyze educational data to interpret and plan for lessons
- Adhere to Colorado State Model Standards/Project Lead the Way curriculum and promote success in the classroom by differentiating instruction and working with students in one-on-one and small group settings
- Mentor and motivate newly hired science teachers and assist with lesson planning/development
- Communicate effectively and build rapport with students and parents while teaching children in virtual, hybrid, and in-person settings
General Science Teacher (Split Team), Falcon Middle School
General Science Teacher
07.2014 - 07.2017
Job overview
- Designed hands-on lab activities for all Geology, Astronomy, Environmental Science, and Biology units to encourage exploration and independent thinking
- Implemented the use of technology including cameras, iPads, laptops, AppleTV, Microsoft Office applications and Google Docs/Sheets into daily lesson plans
- Differentiated assessments and projects based on the varying abilities and learning styles of a diverse classroom of 30+ students
- Implemented hands-on experiments to enhance student understanding of scientific concepts.
- Collaborated with colleagues to create interdisciplinary projects promoting critical thinking skills.
- Monitored student progress through regular assessments, providing timely feedback for improvement.
Lewis-Palmer School District 38
Earth Science Teacher, Bear Creek Elementary School
08.2012 - 07.2014
Job overview
- Crafted an Earth Science curriculum appropriate for Grade 6th grade students in adherence with Colorado State Model Standards
- Increased student engagement by developing hands-on lab activities for geology, mineralogy, weather & climate, astronomy, energy, and weathering and erosion deposition units
- Served as the team leader, doubled participation in Bear Creek Annual Science Fair, and fostered relationships with USAFA, Space Foundation, and the community to encourage interest in science
- Mentored, motivated, and sponsored the participation in the Pikes Peak Regional Science Fair to foster a spirit of scientific inquiry
Norfolk Public Schools
Environmental Science Teacher, Booker T. Washington High School
09.2010 - 03.2011
Job overview
- Taught 6 classes to 35+ and provided individual and group academic support to help students overcome learning challenges
- Prepared innovative and engaging 90-minute, block lesson plans in compliance with Virginia State Model Standards
- Developed and implemented strategic and successful classroom management techniques for an at-risk student population that fostered participation and academic success
Office of the State Engineer/Interstate Stream Commission, State of New Mexico
GIS/Field Technician
Job overview
- Coordinated with Federal, State and Tribal governments to collect, investigate, compile, and analyze geospatial and hydrologic data for use and application in water budget analysis
- Applied ArcGIS technology to assist in the compilation, analyses, and interpretation of hydrological, geohydrological, biological, and ecological information in order to assess water budget data
- Developed an internal data management system for hydrologic and geologic data using ArcGIS
- Produced formal presentations as well as related maps and figures which were included in State Reports
- Trained and supervised Hydrology Bureau GIS technical staff
- Prepared several exhibits representing groundwater model output with location overlays for inclusion into State reports
- Collected and documented site-specific data, enhancing accuracy of water resource evaluations.
GIS/GPS Technician, Earth Data Analysis Center (EDAC)
GIS/GPS Technician
Job overview
- Worked closely with clients to develop GIS-related applications relevant to their environmental needs
- Data collection, integration, interpretation and production of environmental data into maps and reports generated for clients
- Produced several maps for clients depicting hydrologic and geologic features at an abandoned fuel oil refinery site
- Worked jointly with the Middle Rio Grande Conservancy District to utilize satellite data obtained from the Ikonos satellite to interpret a water budget/analysis along the Middle Rio Grande Valley. The satellite data was analyzed using Erdas Imagine remote sensing software. Those data were then used in ArcGIS to create overlays of specific vegetation and then calculated water consumption. The project was conducted as a field test to determine if satellite imagery can be used to quantify water consumption/loss in an arid climate
Laboratory/Field/GIS Technician, Natural Resources Research Institute (NRRI)
Laboratory/Field/GIS Technician
Job overview
- Sample collection and lab preparation of soil samples, conducted particle size analysis
- Applied geostatistical modeling program to produce a map of soil distribution along a river wetland
- Conducted independent research on wetland hydrology by installing and monitoring groundwater wells at five different locations at Lake Kabetogama, Minnesota. Analyzed the acquired data using spreadsheets, geostatistical models, and ArcGIS to produce groundwater maps of each test site
Education
University of PhoenixColorado Springs
Master of Arts from Secondary Education, Science
11.2010
University Overview
Master’s Degree in Secondary Education, Science
University of New MexicoAlbuquerque
Master of Science from GIS, remote sensing, hydrogeology
07.2000
University Overview
- Concentration in GIS, remote sensing, and hydrogeology
University of Minnesota, DuluthDuluth
Bachelor of Science from water resources/hydrogeology
04.1995
University Overview
- Graduated Cum Laude
- Concentration in water resources/hydrogeology
Skills
- Higher education
- Student support
- Report writing
- Program coordination
- CRM software experience
- Problem-solving abilities
- Excellent communication
- Team collaboration
- Conflict resolution
- Performance metrics
- Schoology, Google Classroom
Accomplishments
Accomplishments
- Developed project management tool by introducing Excel for scheduling multiple tasks and deadlines.
- Documented and resolved customer complaint which led to repeated customer experience and customer satisfaction.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Collaborated with team of in the development of [Project name].
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Space Foundation Discovery Center | Teacher Liaison - Member of a select group of educators worldwide working globally to promote space science education
- Biotechnology Training, United States Air Force Academy (USAFA), July 2022
- Wisconsin Provisional Teaching License | Colorado Professional Teacher License
- Career & Technical Education (CTE) Certification (Science Engineering & Math STEM)
- Certified to Teach Biomedical Innovations & Principles of Biomedical Science, Project Lead the Way
Timeline
Head Cashier/Front End Supervisor
The Home Depot
02.2025 - Current
Rotating Teacher/American History Teacher JWJHS
School District of Rhinelander
08.2023 - 09.2024
Biology/Environmental Science/Geology/Astronomy Teacher, Falcon High School Teacher
Falcon District 49
07.2017 - 02.2023
General Science Teacher
General Science Teacher (Split Team), Falcon Middle School
07.2014 - 07.2017
Earth Science Teacher, Bear Creek Elementary School
Lewis-Palmer School District 38
08.2012 - 07.2014
Environmental Science Teacher, Booker T. Washington High School
Norfolk Public Schools
09.2010 - 03.2011
GIS/Field Technician
Office of the State Engineer/Interstate Stream Commission, State of New Mexico
GIS/GPS Technician
GIS/GPS Technician, Earth Data Analysis Center (EDAC)
Laboratory/Field/GIS Technician
Laboratory/Field/GIS Technician, Natural Resources Research Institute (NRRI)
University of Phoenix
Master of Arts from Secondary Education, Science
University of New Mexico
Master of Science from GIS, remote sensing, hydrogeology
University of Minnesota, Duluth
Bachelor of Science from water resources/hydrogeology
Publications
Publications
- Stretch, D.W. and Matthews, T.S. “Middle Rio Grande Vegetation Classification using Ikonos Satellite Data, Summer 2000.” Middle Rio Grande Conservancy District and the New Mexico Office of the State Engineer/Interstate Stream Commission Publishers, 2001
- Matthews, T.S. “Map 1. Middle Rio Grande Pueblos, 1540-1598.” Article entitled “The Geography of Middle Rio Grande Pueblos Revealed by Spanish Explorers, 1540-1598.” Elinore M. Barrett, author. The article appears in Tierra Nueva: The Route of The Coronado Expedition in the Southwest, edited by R. Flint and S. Flint. The University of Colorado Press
- Scharp, Tracy; Using Integrated Remotely-Sensed Data Sets with a GIS as Tools to Depict and Map Potential Areas of Natural Groundwater Recharge, Papers and Proceedings of the Applied Geography Conferences, Volume 19, 1996
- Scharp, T.L., Johnston, C., Bridgham, S., Schubauer-Berigan, J. Geostatistical Analysis of Soil Texture in Riverine Wetlands Along the Wisconsin-Minnesota Border, Agronomy Abstracts, 1994 Annual Meetings, Seattle, WA, American Society of Agronomists, Madison, WI
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