Overview
Work History
Education
Skills
Timeline
Generic

TRACY SEVEY

Gilbert

Overview

28
28
years of professional experience

Work History

Door Dash Delivery Driver

DoorDash
Gilbert
04.2023 - Current
  • Delivered food orders promptly to customers in various locations.
  • Collaborated with restaurant staff to confirm order details and delivery times.
  • Communicated effectively with customers regarding delivery status and instructions.
  • Navigated efficiently using GPS technology to optimize delivery routes.
  • Ensured that the correct order was delivered to the customer.
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Provided excellent customer service throughout the delivery process.
  • Delivered fresh food to customers across local area.
  • Contacted customers if there were delays in delivery due to traffic or other issues.
  • Documented time of delivery to record completion of order.

Owner

In the Beginning Rustic decor
Gilbert
06.2020 - Current
  • Company Overview: ITBdecor- Custom wood home and holiday decor. Our hand crafted items are made to perfection. Some of the items are rustic/industrial piped wall shelves, bookshelves, benches, bookends, down to welcome signs, drink ware holders, wine and coffee racks and all things holiday decor. We custom make just about anything our customers request.
  • Designed unique rustic decor items to enhance customer appeal.

Freedom House Director

Hope for Addiction
Gilbert
08.2015 - 01.2022
  • Company Overview: Hope for Addiction is a non-profit focused on addiction recovery, helping in the reuniting and rebuilding of moms with their children and families. H4A provides the home we purchased for single mothers and their children to reside in while the moms put their lives back together after the devastations that addiction causes families. There are very few recovery residences in Arizona that will allow the children to remain with their mothers. Here in Arizona, we were the first organization to do so in a residential setting of a home.
  • The House director oversees 6-8 women and up to 8 children.
  • I assisted the women in weekly one-on-one support for each mom, counseling, goal planning, parenting classes, accountability, job searches, financial planning, building a budget, meal planning, childcare needs, children's school placement, employment for the women, and taught the various life skills every mom needs for success.

Verification Department Associate

Safelite Auto Glass
Chandler
05.2010 - 04.2018
  • Company Overview: Safelite Auto glass customer service rep call center.
  • I began as a rep for glass claims for the public. Either out of pocket claims or claims under insurance.
  • The last 4 years of employment with Safelite I was promoted to the Verification Dept. Accepted incoming calls from Fleet drivers whose vehicles needed glass repairs and/or replacements. Appointment setting and completed the insurance claims. We also were the main subcontractor for major insurance companies nationwide for home damage claims. FNOL, first notice of loss. These are claims are for storm damage to vehicles and home damage from hurricanes, tornados, winter storms, including home insurance claims for floods and fires.

Bookkeeper

Albertsons
Mesa
11.1997 - 01.2010
  • Company Overview: Store Bookkeeper
  • Managed accounts payable and receivable for store operations.
  • Processed payroll for employees across multiple departments.
  • Maintained accurate financial records and transaction logs.
  • Reconciled bank statements with internal financial records.
  • Processed accounts payable and receivable transactions.
  • Performed basic accounting, payroll and bookkeeping services to manage business operations.
  • Entered deposits, credit card charges and sales entries to facilitate cash management.
  • Managed payroll processing for staff members.

Education

Arizona GED -

01.1991

Skills

  • Bookkeeping
  • Customer service
  • Insurance claims
  • Addiction recovery
  • Loyalty
  • Creativity
  • Attention to detail
  • Time management

Timeline

Door Dash Delivery Driver

DoorDash
04.2023 - Current

Owner

In the Beginning Rustic decor
06.2020 - Current

Freedom House Director

Hope for Addiction
08.2015 - 01.2022

Verification Department Associate

Safelite Auto Glass
05.2010 - 04.2018

Bookkeeper

Albertsons
11.1997 - 01.2010

Arizona GED -

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