Tracy Simpson, MA
Rohnert Park,CA
Summary
Dedicated to delivering exceptional customer service, consistently striving to meet the needs of the community. Demonstrating outstanding performance at both individual and team levels, highly motivated and committed. Skillfully managing multiple tasks and prioritizing workloads, adept at working independently with minimal supervision. Drawing on years of experience in customer service, bringing a meticulous attention to detail that ensures a seamless and satisfying experience for all.
Overview
18
18
years of professional experience
Work History
Lead Medical Assistant, Urgent Care
Santa Rosa Memorial Hospital
02.2019 - Current
- Administrative and clinical duties.
- Foreseeing Emergency versus Urgent Care patient needs and escalate to proper treatment if necessary.
- Overseeing day to day operations as a lead, leading by example.
- Assisted in treatment of 30 + patients daily.
Medical Assistant, Family Practice
St Joseph Medical Group
06.2016 - 01.2019
- All essential medical assistant functions.
- Worked closely with medical providers in chart preparation to anticipate patient health maintenance and disease management needs.
- Medication authorizations for multiple providers.
- Inventory of medical supplies.
Clinical Medical Assistant, Family Medicine
Sutter Pacific Medical Foundation
11.2006 - 06.2015
- Assisted multiple medical providers with administrative and clinical patient care needs.
- Worked closely our Nurse Practitioners in providing acute patient care.
- Worked with 8 providers assisting other staff with all patients' care.
- Gaining experience in Obstetrics and caring for patients of all ages.
Education
Associates Degree - Medical Assisting
Empire College
Santa Rosa, CA2006
Skills
- Client Support
- Call Handling Expertise
- Crisis Management Skills
- Collaborative Team Member
Timeline
Lead Medical Assistant, Urgent Care
Santa Rosa Memorial Hospital
02.2019 - Current
Medical Assistant, Family Practice
St Joseph Medical Group
06.2016 - 01.2019
Clinical Medical Assistant, Family Medicine
Sutter Pacific Medical Foundation
11.2006 - 06.2015
Associates Degree - Medical Assisting
Empire College
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