Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

TRACY STEED

ROOPVILLE

Summary

Dynamic and results-oriented retail professional with over 20 years experience. Proven track record in managing teams, driving sales, and enhancing visual merchandising. Adept at optimizing operations, delivering exceptional customer service, and implementing effective merchandising strategies. Strong leadership skills with a commitment to fostering a positive work environment and achieving company objectives. Looking for the opportunity to learn in a new and exciting field with a healthy work life balance.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Merchandise Team Manager

Belk
11.2022 - 06.2024
  • Lead merchandise planning, ensuring alignment with standards and customer needs.
  • Managed team in inventory and visual displays, enhancing store performance.
  • Collaborated cross-departmentally to streamline processes, boosting efficiency.
  • Analyzed sales data to inform strategies, significantly increasing profitability.
  • Implement creative visual merchandising strategies, boosting product visibility and contributing to increased sales in key categories.

Merchandising Team Lead

Belk
11.2018 - 11.2022
  • Directed merchandising efforts, including product placement, promotional setups, and seasonal transitions.
  • Trained and mentored team members on best practices for merchandising and inventory control.
  • Coordinated with the visual team to maintain cohesive and appealing store presentations.
  • Monitored sales trends and customer feedback to adjust merchandising plans accordingly.

Operations Team Manager

Belk
10.2016 - 11.2018
  • Led store operations, optimizing staffing and scheduling for seamless compliance.
  • Enhanced backroom efficiency, ensuring timely merchandise processing and stocking.
  • Introduced cost-effective process improvements, boosting operational efficiency.
  • Worked with sales team to deliver exceptional customer service experiences.
  • Led operational improvements, streamlining processes and enhancing efficiency. Achieved measurable cost reductions while maintaining high-quality customer service standards.

Sales Team Manager

Belk
11.2014 - 10.2016
  • Led the sales team in achieving store targets and providing exceptional customer service.
  • Conducted regular performance reviews and provided coaching to drive individual and team success.
  • Developed and executed sales strategies to increase revenue and customer satisfaction.
  • Addressed customer concerns and resolved issues promptly to maintain high service standards.

Education

GED - undefined

West Georgia Technical College
Carrollton, GA
01.2005

Skills

  • Team Leadership (Expert), Merchandising (Expert), Visual Design (Experienced), Sales Strategy (Experienced), Inventory Management (Expert), Customer Service (Expert), Operations Management (Experienced), Data Analysis, Process Improvement (Experienced), Project Management, Conflict Resolution, Brand Development, Training and Development, Strategic Planning
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Certification

High Potential Leadership Award, Belk, 2023

Timeline

Merchandise Team Manager

Belk
11.2022 - 06.2024

Merchandising Team Lead

Belk
11.2018 - 11.2022

Operations Team Manager

Belk
10.2016 - 11.2018

Sales Team Manager

Belk
11.2014 - 10.2016

GED - undefined

West Georgia Technical College

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