Dedicated Direct Support Assistant with strong communication skills and experience in home care. Committed to fostering independence for individuals with developmental disabilities through tailored support plans.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Direct Support Assistant
New York State Office of People With Developmental Disabilities
Binghamton, NY
11.2024 - Current
Assisted individuals with developmental disabilities in daily living activities to foster independence.
Implemented individualized support plans tailored to clients' unique needs and preferences.
Monitored client progress and reported changes to multidisciplinary teams for integrated care.
Collaborated with families and caregivers to enhance communication and support networks.
Community Support Professional
Advocates
Syracuse, NY
02.2024 - 01.2026
Providing In-Home support, Community Support and Advocacy for Individuals in need.
Home Health Aide (HHA)
At Home Help LLC
Vestal, NY
11.2021 - 01.2024
Providing quality professional in home care and advocacy for elderly clients and those with physical disabilities. I have been working closely with the ALS Organization as well as other local organizations to raise awareness and advocate for those who need assistance with medical, physical, or emotional care.
Bartender
Franks Italian Restaurant
Maine, New York
03.2017 - 10.2022
Serving customers food and spirits in one of the areas most upscale restaurant.
Managed inventory levels and maintained stock organization for seamless operations.
Developed seasonal cocktail menus to align with customer preferences and trends.
Trained new bartenders on drink preparation and customer service protocols.
Bartender/Server
Blind Tiger Pub
Johnson City
03.2015 - 01.2018
Service Industry
Crafted signature cocktails and managed bar inventory efficiently.
Trained new staff on beverage preparation and customer service standards.
Developed seasonal drink menus to enhance guest experience and satisfaction.
Community Support Specialist
Fransksika Rackers Center
Owego, New York
04.2014 - 03.2016
Developed personalized care plans in collaboration with clients, ensuring tailored support for diverse needs.
Residential Aide
Catholic Charities
Vestal, NY
08.2006 - 03.2013
Caring for individuals with developmental and physically disabilities. Worked closely with RN, ordering medications and medication administration.
Education
Hs Diploma -
Union Endicott High School
Endicott, NY
2004
Undergraduate - Radiologic Technology
SUNY Broome Community College
Binghamton, NY
03.2013
Skills
Active learning
Confidentiality
Problem-solving
Time management
Multitasking and organization
Direct patient care
Team collaboration
HIPAA compliance
Certification
New York State TIPS Certified Present
Pennsylvania RAMP Certified Present
Assessments
Work style: Reliability — Proficient October 2022 Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Administrative assistant/receptionist — Proficient October 2022 Using basic scheduling and organizational skills in an office setting Full results: Proficient
Customer focus & orientation — Proficient July 2024 Responding to customer situations with sensitivity Full results: Proficient
Food service: Customer situations — Proficient October 2022 Identifying and addressing customer needs in a food service setting Full results: Proficient
Home health aide skills — Proficient April 2024 Providing care to patients in a home setting Full results: Proficient
Home health aide skills — Proficient September 2024 Providing care to patients in a home setting Full results: Proficient
Attention to detail — Proficient February 2024 Identifying differences in materials, following instructions, and detecting details among distracting information Full results: Proficient
Cleaning skills — Proficient July 2024 Knowledge of cleaning techniques and processes Full results: Proficient
Bartending — Proficient October 2019 Understanding, pouring, and mixing drink orders Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Direct Support Assistant
New York State Office of People With Developmental Disabilities
Direct Support Assistant at NYS Office For People With Developmental DisabilitiesDirect Support Assistant at NYS Office For People With Developmental Disabilities