Summary
Overview
Work History
Education
Skills
Timeline
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Tracy Terrell

Hopewell,VA

Summary

Results-driven GMA recognized for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and fiscal management. Excel in communication, problem-solving, and adaptability, ensuring effective operation and project success in fast-paced environments with diverse teams.

Overview

9
9
years of professional experience

Work History

GM Administrative Assistant

Amazon
Richmond, VA
04.2023 - Current
  • Manage and coordinate Site Lead's calendar by scheduling meetings and appointments in a way that optimizes time management.
  • Arrange travel itineraries, including flights, accommodations, and ground transportation, often under tight deadlines and budgets.
  • Track and report RIC3, HRC1, and HRC9 expenses, assisting with budget preparation and cost control.
  • Oversee RIC3 employee engagements by managing an annual budget of $50,000 and increasing DEI through weekly exciting activities for associates.

HR Associate Partner

Amazon
Richmond, VA
09.2022 - 04.2023
  • Escalate and take partners when discrepancies or issues arise with associate interactions, such as Leave of Absence, accommodations, or other employee relations issues.
  • Enter and review associate data within HRIS and payroll systems timely and accurately.
  • Provide subject matter expertise to associates and leadership on people practices, systems, and resources.
  • Compile, assess, and use data regarding critical business metrics such as attendance, attrition, engagement, labor fill, etc.
  • Advocate for the employee experience by partnering effectively with leaders, partners, and core teams to provide world-class service to Amazon associates, including educating them on how and when to use self-service tools.
  • Draft and distribute communications to associates and leaders.
  • Plan, coordinate, and implement associate activities that create an inclusive environment.
  • Assist managers in responding to associate questions regarding time/attendance, benefits, policies, accommodations, LOA.

Outbound Associate

Amazon
Richmond, VA
10.2019 - 09.2022

Security Supervisor II

Command Security Corporation
Richmond, VA
11.2015 - 06.2018
  • Provide public safety for Ric1 and Ric2, Amazon FC.
  • Managed officer schedules and training.

Education

High School Diploma -

Petersburg High School
Petersburg, VA
06-2013

Skills

  • Expense Reporting
  • Senior leadership support
  • Scheduling and calendar management
  • Diversity, Equity, and Inclusion
  • Meticulous attention to detail
  • Travel Coordination
  • Self-starter

Timeline

GM Administrative Assistant

Amazon
04.2023 - Current

HR Associate Partner

Amazon
09.2022 - 04.2023

Outbound Associate

Amazon
10.2019 - 09.2022

Security Supervisor II

Command Security Corporation
11.2015 - 06.2018

High School Diploma -

Petersburg High School

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Tracy Terrell