Tracy Thompson
Janesville,WI
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
6
6
years of professional experience
Work History
Quality Control
Panoramic Inc
Janesville, WI
02.2021 - 02.2023
- Inspected finished products for quality control.
- Provided feedback on processes to improve quality control.
- Monitored, evaluated, and documented all quality control activities.
- Document quality control measures taken during production runs.
- Maintain production records and document quality control measures.
Production Worker
TA Services
Janesville, WI
10.2018 - 02.2021
- Tracked production data such as number of items produced per hour, day, week.
- Ensured proper labeling of completed products before shipping out.
- Kept operations area neat and orderly to minimize obstacles.
- Utilized computer software programs to record details related to production process.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Reported any issues to supervisor immediately for resolution.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Identified defective parts or components and removed them from production line.
- Cleaned up work area at end of shift to maintain safe working environment.
- Used daily system logs to document production information, discussing issues with management.
Manager
Bp Gas Station
Janesville, WI
01.2017 - 08.2018
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Operate cash register and money handling
Education
High School Diploma -
Blackhawk Technical College
Janesville, WI12-2005
Some College (No Degree) - General Studies
University of Wisconsin Rock County
Janesville, WISkills
Customer service
- Outgoing personality
- Inventory control
- Teamwork and collaboration
- Goal oriented
- Cash handling accuracy
- Customer engagement
- POS system operation
- Cash register operation
- Problem-solving
- Organization
Timeline
Quality Control
Panoramic Inc
02.2021 - 02.2023
Production Worker
TA Services
10.2018 - 02.2021
Manager
Bp Gas Station
01.2017 - 08.2018
High School Diploma -
Blackhawk Technical College
Some College (No Degree) - General Studies
University of Wisconsin Rock County