Tracy Townes
Blossom,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Loan Administrator
Lamar National Bank
Paris , TX
04.2024 - Current
- Responded promptly to inquiries from customers or external parties relating to loans.
- Assisted customers with questions regarding their loans or applications.
- Presented documents for signing.
- Worked the Core Conversion of Lamar National Bank in June 2025.
- Reached out to customers late on payments and overdrawn on accounts.
Real Estate Agent
Keller Williams
Paris, TX
11.2022 - 12.2023
- Created detailed property descriptions for use in marketing material.
- Showed residential properties and explained features, value and benefits of available homes.
- Provided guidance to clients throughout the entire buying or selling process.
Caregiver
Independent Contractor - Self Employed
Paris, TX
10.2017 - 09.2021
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Improved patient outlook and daily living through compassionate care.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Owner of Loving Kindness Homecare
Self-employeed
Paris, TX
07.2015 - 10.2017
- Performed administrative duties such as budgeting, payroll processing, billing.
- Maintained accurate documentation regarding all aspects of patient care including assessments, treatments, medications and progress notes.
- Supervised home aides in providing quality patient care.
- Developed and implemented policies and procedures for home health care services.
- Recruited, hired and trained new staff.
Dental Office Manager and Marketer
Paris Smiles
Paris, TX
01.2013 - 01.2016
- Managed all front desk operations, including phone calls and customer service inquiries.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Developed promotional programs to attract new patients.
Retail Merchandiser
Soho
Paris, TX
11.2010 - 01.2013
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Initiated friendly conversation with customers to determine level of assistance required.
- Maintained records related to sales for store management.
Real Estate Agent
Ebby Halliday Real Estate Inc.
Plano, TX
03.2002 - 01.2007
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
- Generated leads through networking activities such as cold calls and referrals from past clients.
- Prepared comparative market analysis to estimate properties' value.
Escrow Assistant
Hexter Fair Title Company
Plano, TX
11.1998 - 03.2002
- Coordinated with attorneys, lenders, buyers, sellers, title companies, appraisers, insurance agents, surveyors and others involved in the transaction.
- Verified funds received were sufficient to cover closing costs prior to closing date.
- Drafted settlement statements for review by both parties prior to closing.
- Acted as liaison between title companies, lenders and buyers and sellers throughout the escrow process.
Education
Real Estate
Champion School of Real Estate
Dallas, TX02-2002
Certified Jeweler - Jewelry Technology
Paris Junior College
Paris, TX05-1993
Skills
- Team Building
- Customer Service-Oriented
- Sales Tactics
- Relationship Building and Management
Timeline
Loan Administrator
Lamar National Bank
04.2024 - Current
Real Estate Agent
Keller Williams
11.2022 - 12.2023
Caregiver
Independent Contractor - Self Employed
10.2017 - 09.2021
Owner of Loving Kindness Homecare
Self-employeed
07.2015 - 10.2017
Dental Office Manager and Marketer
Paris Smiles
01.2013 - 01.2016
Retail Merchandiser
Soho
11.2010 - 01.2013
Real Estate Agent
Ebby Halliday Real Estate Inc.
03.2002 - 01.2007
Escrow Assistant
Hexter Fair Title Company
11.1998 - 03.2002
Real Estate
Champion School of Real Estate
Certified Jeweler - Jewelry Technology
Paris Junior College