Tracy Walker
Rimrock,AZ
Summary
I am willing to start in the position that is offered. However, I have a great deal of management experience and I enjoy being on the management side of things. So my objective is to move into management as soon as I am comfortable and familiar with the operational structure of any organization. Trained in Title prosing and drivers licenses. Stays calm and deals with various types of applicants through long hours of meticulous work.
Overview
31
31
years of professional experience
Work History
Office Manager
Verde Solar Power
Cottonwood, AZ
03.2024 - Current
- Maintained confidential records relating to personnel matters.
- Provided training to new hires on office policies and procedures.
- Ensured compliance with applicable laws regarding employment practices.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Responded to customer inquiries via phone or email in a professional manner.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Monitored inventory levels and placed orders when needed.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Parts Specialist
O'Reilly Auto Parts
Camp Verde, AZ
03.2023 - 06.2024
- Performed regular audits of warehouse shelves to verify proper stocking levels.
- Developed strategies to maximize storage space utilization in order to reduce costs associated with storing inventory items.
- Ensured that all safety procedures were followed while handling hazardous materials.
- Received customer orders and placed them into the system for processing.
- Organized and labeled parts to ensure easy identification and retrieval.
- Processed returns, exchanges, and refunds in a timely manner.
- Assisted customers with product selection based on their needs.
- Provided customers with technical advice regarding parts information and availability.
- Responded to inquiries from internal staff members about part specifications or availability.
- Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
Title Processor
FooteWork
Cottonwood, AZ
11.2020 - 09.2023
- Assisted customers with vehicle registration, licensing and titling services.
- Verified ownership documents for accuracy to ensure proper documentation of vehicles.
- Processed customer payments for motor vehicle transactions.
- Provided information regarding motor vehicle regulations and procedures to customers.
- Maintained accurate records of all transactions in database system.
- Ensured compliance with federal, state and local laws regarding motor vehicle registration policies and procedures.
- Issued license plates, stickers, titles and registrations upon completion of required paperwork.
Billing and Collections Manager
EZ Drive Auto Sales
Flagstaff, AZ
01.2010 - 01.2014
- Monitored insurance coverage for clients and handled insurance claims for over 200 clients; Scheduled repossessions; Initiated contracts with clients; Managed the shipping and receiving of new cars.
Lead Night Caregiver
Hospice of Flagstaff
Flagstaff, AZ
01.2009 - 01.2010
- Provided leadership and guidance to Caregivers, ensuring proper care of elderly patients.
- Maintained accurate records on each resident's medical condition and progress notes on a daily basis.
Commercial Manager
Auto Zone
Flagstaff, AZ
01.2004 - 01.2009
- Managed shipping and receiving, including weekly and monthly billing for the commercial accounts
- Handled new account setups
- Supervised a fleet of three to four drivers; Made up the work schedules and handled payroll for the drivers.
Night Nurse
Loyalton Assisted Living
Flagstaff, AZ
01.1999 - 01.2003
- In charge of the care of 30 to 40 residents
- Supervised a three-person staff
- Also did private nursing part time during this period, including administering medication and shots.
Emergency Room Worker
Flagstaff Medical Center
Flagstaff, AZ
01.1995 - 01.1999
- Worked in the emergency room and in wing three south assisting with geriatric patients
- Assisted in the natal intensive care unit
- Also worked as a pbx operator (switchboard)
Office Manager
Lifetime Auto Electric
Flagstaff, AZ
01.2009
- In charge of payroll, ordering parts, customer service, and computer data entry
- Also functioned as the service writer and phone operator.
Education
General High School Diploma -
Flag High School
06.1996
Skills
- My greatest skills are as a manager I am highly organized, responsible, and operate well in a leadership position I am an experienced, "field-tested" manager; I work well with the people I supervise and I have an ability to grasp the overall goals and concepts of the larger organization I am also licensed in CPR in addition to my medical license; I have my Auto Commercial Manager's Certificate and three years experience in Auto Ignition Interlock I have some experience with QuickBooks I am a quick learner and I don't mind "getting my hands dirty"
- Document Review
- Researching Skills
- Schedule Management
- Money Handling
- Legal Documentation
- Document Preparation
- Data Entry
- Court Reporting
- Public Service
References
- Catherine Fine, (928) 853-7343 Business, Flagstaff
- Ron Gage, (928) 380-0470
- Matt Lucas,(623) 565-0327
- Sherlyn Reily, (928) 607-1842
- Cheryl Rider, (928) 853-2705
- Tracy Baldwin, (928) 380-3556
Timeline
Office Manager
Verde Solar Power
03.2024 - Current
Parts Specialist
O'Reilly Auto Parts
03.2023 - 06.2024
Title Processor
FooteWork
11.2020 - 09.2023
Billing and Collections Manager
EZ Drive Auto Sales
01.2010 - 01.2014
Lead Night Caregiver
Hospice of Flagstaff
01.2009 - 01.2010
Office Manager
Lifetime Auto Electric
01.2009
Commercial Manager
Auto Zone
01.2004 - 01.2009
Night Nurse
Loyalton Assisted Living
01.1999 - 01.2003
Emergency Room Worker
Flagstaff Medical Center
01.1995 - 01.1999
General High School Diploma -
Flag High School
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