Tracy Watson
Andalusia,AL
Summary
Dynamic professional with a proven track record of 31 years at Swim & Trimm, adept in both office management and pool service techniques. Excelled in customer service, significantly enhancing client satisfaction. Skilled in administration and critical thinking, consistently delivering results beyond expectations. Passionate about leveraging expertise in service optimization and team coordination to drive success.
Overview
31
31
years of professional experience
Work History
Office Manager/Pool Service & Repair Technician
Swim & Trim
Andalusia, AL
04.1994 - Current
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
- Answer telephones, direct calls, and take messages
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
- Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
- Compute, record, and proofread data and other information, such as records or reports
- Deliver messages and run errands
- Order and organize materials, supplies, and services
- Perform maintenance and repair of pool equipment as requested by customer.
Cosmetologist
J C Penney
Andalusia, AL
10.1999 - 03.2000
- Update and maintain customer information records, such as beauty services provided
- Operate cash registers to receive payments from patrons
- Cut, trim and shape hair or hairpieces, based on customers' instructions, hair type and facial features, using clippers, scissors, trimmers and razors
- Keep work stations clean and sanitize tools such as scissors and combs
- Analyze patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles
- Schedule client appointments
Education
Certificate of Cosmetology/Barbering DPL -
Lurleen B. Wallace Community College-MacArthur Campus
High School Diploma -
Red Level High School
76 hours completed toward an Associates of Science Degree -
Lurleen B Wallace Community College
Skills
- Judgment and Decision Making
- Administration and Management
- Active Listening
- Critical Thinking
- Coordination
- Time Management
- Speaking
- Active Learning
- Customer and Personal Service
- Sales and Marketing
Previous Locations
- Opp, AL, 05/01/93
- Red Level, AL, 05/01/91
- Andalusia, AL, Current
Timeline
Cosmetologist
J C Penney
10.1999 - 03.2000
Office Manager/Pool Service & Repair Technician
Swim & Trim
04.1994 - Current
Certificate of Cosmetology/Barbering DPL -
Lurleen B. Wallace Community College-MacArthur Campus
High School Diploma -
Red Level High School
76 hours completed toward an Associates of Science Degree -
Lurleen B Wallace Community College
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