Tracy Whorton
Ohatchee,AL
Overview
6
6
years of professional experience
Work History
Cashier
Dollar General
Gadsden, AL
11.2020 - 01.2021
- Collaborated with team members to optimize service speed.
- Implemented proper food safety protocols during transactions.
- Resolved customer complaints promptly to ensure satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Front End Specialist
Winn Dixie Grocery Store
Rainbow City, AL
12.2020 - 12.2025
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Processed transactions efficiently, ensuring accuracy in cash handling and register operations.
- Trained new staff on customer service protocols and store procedures, fostering teamwork.
- Utilized point-of-sale systems to manage sales data and customer information securely.
- Led front-end operations, ensuring efficient customer service and checkout processes.
- Trained and mentored new staff on store policies and procedures to enhance team performance.
- Implemented strategies to improve customer engagement and satisfaction at the front end.
- Streamlined checkout procedures, reducing wait times and improving overall efficiency.
- Managed cash handling procedures, ensuring accuracy in transactions and compliance with policies.
Cashier
Food Outlet
Alexandria, AL
10.2019 - 12.2019
- Operated cash register efficiently to process customer transactions.
- Assisted customers with product inquiries and selections.
- Maintained cleanliness and organization of checkout area.
- Handled cash, credit, and digital payments accurately.
- Learned store layout to provide effective assistance to customers.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Lincoln High School
Lincoln, ALTimeline
Front End Specialist
Winn Dixie Grocery Store
12.2020 - 12.2025
Cashier
Dollar General
11.2020 - 01.2021
Cashier
Food Outlet
10.2019 - 12.2019
High School Diploma -
Lincoln High School