Tracy Folchi
Harbor City,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dynamic Trilingual applicant fluent in English, Portuguese, and Spanish.
Overview
6
6
years of professional experience
Work History
Administrative Support Specialist
Simpson University
01.2023 - 10.2025
- Assisted in two programs at Simpson University. The Degree Completion program and Masters of Counseling Psychology program.
- Managed administrative tasks for faculty and staff at a private Christian university.
- Supported students by managing front desk operations, scheduling, records, and daily administrative requests at Simpson University.
- Organized and maintained confidential student records in compliance with university policies.
- Focused on clear communication, fast problem resolution, and student-centered service to help students navigate academic and campus processes smoothly.
Assistant Graphic Designer
Urban Stile
02.2023 - 06.2023
- Used Adobe Illustrator, Adobe Photoshop, Canva, and Procreate to create images and layouts.
- Completed final touches for projects such as images sizes and font selection.
- Researched trends and projected industry changes to capitalize on emerging opportunities.
Childcare Professional
John Kerr
09.2021 - 01.2023
- Developed age-appropriate activities and crafts to engage children.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Worked with children to develop good cognitive, physical and language skills.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Server Shift Leader
Travis Pascual
12.2019 - 08.2020
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Led team of servers to consistently meet customer service and sales targets.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
Education
Bachelor of Science - Sociology
California State University - Dominguez Hills
Carson, CA09.2023
Skills
- Social Media Content Creation
- Proficient with Microsoft Office Suite (Word, PowerPoint)
- PC and Mac Environments
- Customer Service
- Good Communication Skills
- Organized
- Trilingual
- Dependable and Responsible
- Teamwork and Collaboration
- Problem-Solving
Additional Information
Los Angeles Harbor College Volleyball Team: August 2016-April 2018
Simpson University Volleyball Team: August 2018-July 2019
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Full Professional
Timeline
Assistant Graphic Designer
Urban Stile
02.2023 - 06.2023
Administrative Support Specialist
Simpson University
01.2023 - 10.2025
Childcare Professional
John Kerr
09.2021 - 01.2023
Server Shift Leader
Travis Pascual
12.2019 - 08.2020
Bachelor of Science - Sociology
California State University - Dominguez Hills
Skills
- Teambuilding
- Active Listening
- Flexible and Adaptable