Summary
Overview
Work History
Education
Skills
Timeline
Tracy Joseph

Tracy Joseph

Sales
Conyers,GA

Summary

  • Seasoned Outside Sales Representative with 5-year track record. Bringing strong sales knowledge, supporting business development and growth initiatives. Leveraging outstanding communication strengths to cultivate and retain long-term relationships.
  • Talented sales professional with extensive experience in product sales and assessing client needs.
  • Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.
  • Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

16
16
years of professional experience
16
16
years of post-secondary education

Work History

Fragrance Sales Associate

Elizabeth Arden
Morrow , GA
01.2019 - Current
  • Demonstrated products to help customers make purchasing decisions on perfumes and fragrances.
  • Applied extensive knowledge and training on perfume and scent products to educate prospects and customers.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong rapport with customers and created positive impression of business.

Licensed Real Estate Agent

PLATIUM REAL ESTATE
ATLANTA , ATLANTA
02.2015 - Current
  • Developed and maintained relationships with clients through networking, postcards and cold calling.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
  • Communicated with clients to understand property needs and preferences.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Advertised client properties through websites, social media and real estate guides.

Sales Representative

LUXURY VACATION PLUS
DEERFIELD , FL
2018.06 - 2021.06
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Responded to clients' questions, issues and complaints and found appropriate solutions when needed.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Developed process improvements and long-term business strategies through analysis of customer feedback.
  • Carried out day-to-day duties accurately and efficiently.

Sales Representative

WYDHAM TIME SHARE
Pompano Beach, FL
11.2016 - 02.2018
  • Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians and business executives.
  • Communicated benefits and information regarding international travel insurance with clients and obtained best rates, increasing repeat business 100%.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
  • Used critical thinking to break down problems, evaluate solutions and make decisions to close sales

Education

Bachelor of Science - Business Management

University of Phoenix , Southfield, MI
08.2006 - 06.2022

Skills

  • Lead Prospecting
  • Home Tours
  • Buyer and Seller Representation
  • Maintaining Customer Database
  • Inside and Outside Sales
  • B2B Sales
  • Closing Sales
  • Persuasive Negotiations
  • Product and Service Knowledge
  • Client Rapport-Building
  • Client Needs Assessment

Timeline

Fragrance Sales Associate - Elizabeth Arden
01.2019 - Current
Sales Representative - LUXURY VACATION PLUS
2018.06 - 2021.06
Sales Representative - WYDHAM TIME SHARE
11.2016 - 02.2018
Licensed Real Estate Agent - PLATIUM REAL ESTATE
02.2015 - Current
University of Phoenix - Bachelor of Science, Business Management
08.2006 - 06.2022

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Tracy Joseph Sales