Tracy L. Kroll
Shirley,NY
Summary
Efficient, hardworking, highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled in working under pressure and adapting to new situations. Experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude in dealing with all people.
Overview
24
24
years of professional experience
Work History
Transportation Office / Spare Driver
Patchogue-Medford School District
Patchogue, NY
07.2017 - Current
- Perform pre-trip/post-trip inspection and mechanical checks before and after scheduled run.
- Drive established routes and maintain knowledge of streets and stops to deliver students to and from school safely.
- Obey DOT rules and regulations, local laws and all school transportation procedures to maximize safety.
- Operate the bus professionally and interact with students, parents and school staff to foster pleasant ride experiences.
- Maintain vehicle and student safety by monitoring, instructing, correcting and reporting student behaviors while on the bus.
- Answering incoming phone calls and emails from parents, public and school staff helping them with complaints, concerns and questions about routes and students
- Add and remove students from routes (rerouting buses as necessary), adding and updating student information between Eschool and Versatrans
- Track, record and calculate district bus mileage for monthly, fiscal and annual reporting
- Track and calculate mileage of all contracted bus routes within the district (large bus & mini bus)
- Keep record of District bus DOT information and upcoming servicing
- Add and update Versatrans with driver and vehicle information on all contract drivers and buses
- Fax, scan, email internal and external reports and documentation to all necessary recipients
- Maintain record of contact tracing paperwork for all routes during Covid19
- Maintain filings cabinets and file paperwork that comes through the transportation office
- Handle all radio contact between both contracted drivers, district drivers and the transportation office
- Help parents navigate the school website to find needed documents and forms. Helping them set up daycare and dual-pass busing
Bus Driver
Montauk Bus Service
Center Moriches, NY
03.2012 - Current
- All the same requirements of driving a school bus for Patchogue-Medford School District apply at Montauk Bus
- I worked full time with Montauk Bus from 03/2012-08/2017 when I began working for Patchogue-Medford School District. From 08/2017-Current working summers only
Coach Bus Driver
Northfork Express
Ronkonkoma, NY
07.2017 - 09.2023
- Coach bus driving requirements are the same as a school bus driver. The only difference is I drove the different groups of people and/or students to different locations of their choice inside and outside of New York State. Be it tours, weddings, Long Island Railroad Runs, College runs, etc.
Office Assistant
Key High Vacuum Products, Inc.
Nesconset, NY
04.2008 - 03.2012
- Key High Vacuum Products, Inc. is an OEM of Vacuum Components for Military and Aerospace equipment/technology.
- Communicated with engineers and scientists of their wants and needs for upcoming projects.
- Reviewed and corrected schematics of custom engineered products before they were sent to customers.
- Organized, maintained and updated files and filing cabinets, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Answered telephones, directed calls and took messages. Communicated with customers via telephone and email to answer questions, help fulfill their requirements and address any concerns or complaints.
- Typed, formatted, proofread and edited correspondence and reports for error-free documentation
- Maintained/corrected inventory internally and on the online catalog
- Data entry adding and updating of customer information and their orders
- Advertising via email and mass mailing.
Sales, Purchasing, Data Entry, Warehouse
Dove Electronic Components, Inc.
Setauket, NY
01.2002 - 02.2007
- Dove Electronics Components, Inc. is a CEM of electronic components for military and aerospace equipment/technology. My first position with this company was in their warehouse, then I was promoted into their data entry department, from there promoted to their purchasing department and lastly promoted to their sales department to be in sales myself and also the sales assistant to the sales manager and the CEO.
Education
Nail Technology -
BOCES - Bellport
Bellport, NY06.2000
High School Diploma -
Patchogue-Medford High School
Medford, NY06.1995
Skills
- Reliable, Punctual and Organized
- Flexible and Adaptable
- Detail Oriented
- Typing and Data Entry
- Verbal and Written Communication
- Information Confidentiality
- Time Management
- Multitasking and Prioritization
- Microsoft, Excel and Powerpoint
- ESchool and Versatrans
- Customer Service and Issue Resolution
References
- Carol Sicignano
46 Probst Drive
Shirley, NY 11967
Cell# 516-459-1364
Email: Cams304@aol.com
PatMed SD - Former Transportation Supervisor - Retired December 2024
- John Toups
42 Gores Dr
Mastic, NY 11950
Work# 631-687-6460
Cell# 631-905-8804
Email: jdtoups76@aol.com
PatMed SD - Transportation Supervisor - Current
- Lisa Zeo
271 Lake Drive
Patchogue, NY 11772
Ph# 631-487-5365
Email: LZeo@aol.com
PatMed SD - Principal Office Assistant - Transporation
- Kisha Hadzicki
25 Engelke St
Patchogue, Ny 11772
Ph# 631-358-1284
Email: Lakisha48@gmail.com
PatMed SD - Senior Office Assistant - Transportation
- Felicia Cardella
67-A Engelke St
Patchogue, NY 11772
Ph# 631-278-3396
Email: feliciaanncardella@gmail.com
PatMed SD - Bus Driver
- Carrie Crowley-Davis
304 N. Ocean Avenue
Patchogue, NY 11772
Ph# 631-764-1394
Email: CCrowleycsw@aol.com
Character Reference - Former Landlord from 2017-2025
Timeline
Transportation Office / Spare Driver
Patchogue-Medford School District
07.2017 - Current
Coach Bus Driver
Northfork Express
07.2017 - 09.2023
Bus Driver
Montauk Bus Service
03.2012 - Current
Office Assistant
Key High Vacuum Products, Inc.
04.2008 - 03.2012
Sales, Purchasing, Data Entry, Warehouse
Dove Electronic Components, Inc.
01.2002 - 02.2007
Nail Technology -
BOCES - Bellport
High School Diploma -
Patchogue-Medford High School
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