Tracy M. McGill
Summary
Detail-oriented outgoing and engaging individual with excellent interpersonal, communication and management skills. Proven ability to handle multiple tasks effectively and efficiently with a positive attitude. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Excellent problem-solver and clear communicator with positive and upbeat personality.
Overview
24
24
years of professional experience
Work History
Medical Office Assistant (Remote)
The Watkins Institute
12.2024 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Billing Verification and application.
- Updated patient information and insurance details for accurate electronic medical records.
Food Service Assistant
Barbs Country Kitchen
09.2024 - 12.2024
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Prepared fresh, appetizing meals according to dietary guidelines and menu specifications.
- Maintained proper food storage procedures, reducing waste and ensuring optimal freshness for all menu items.
- Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
Barista
Nordstrom
12.2021 - 12.2021
- Monitored supply levels at counter and maintained customer areas to meet typical demands
- Made and served brand-specific café beverages with focus on speed, quality and consistency
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
Unarmed Security Officer
Columbus Metropolitan Library
01.2001 - 01.2021
- Maintained safe, quiet environment for studying, learning, and researching
- Secured and monitored all entrances and exits
- Acted as liaison with Columbus Police to control, and monitor suspicious or criminal activity
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises
- Completed full building and grounds patrols to spot and investigate concerns.
- Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
Education
High School Diploma -
East High School
Columbus, OH06.1984
Skills
- Workstation Organization and Maintenance
- Equipment and Store Cleaning
- Verbal and Written Communication
- Trustworthy Cash Handling
- Customer Retention
- Multitasking and organization
- HIPAA regulations
- Attention to detail
Hobbies
Cooking, traveling, Gardening, Styling/Decor
Timeline
Medical Office Assistant (Remote)
The Watkins Institute
12.2024 - Current
Food Service Assistant
Barbs Country Kitchen
09.2024 - 12.2024
Barista
Nordstrom
12.2021 - 12.2021
Unarmed Security Officer
Columbus Metropolitan Library
01.2001 - 01.2021
High School Diploma -
East High School
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