Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Tracy Marie Vargo

Akron,OH

Summary

Aspiring professional eager to leverage expertise in provider contracting, engagement, education, compliance, policy, risk, and quality to enhance effective, timely care delivery within evolving healthcare landscape

Overview

32
32
years of professional experience

Work History

Contract Coordinator/Credentialing

Akron General Network Health Group
11.2000 - 07.2002
  • Directed management of Payer contracts, optimizing operational workflows.
  • Implemented provider engagement strategies through targeted education initiatives.
  • Conducted thorough provider credentialing to guarantee qualifications.
  • Nurtured Payer relationships to foster mutual growth and understanding.

Program Manager Medicare Stars/Quality

Molina Healthcare (Enterprise)
07.2022 - 09.2025
  • Directed Medicare Quality Bonus Programs, focusing on Stars and MMP Quality Withhold compliance.
  • Ensured alignment with Federal and state regulations governing Duals (DSNP & MMP).
  • Led policy and procedure development to support compliance initiatives.
  • Engaged cross-functional teams in Medicare Stars, Network Management, VBCs, and Provider Engagement.
  • Enhanced community relations through proactive stakeholder engagement.
  • Implemented strategies to uphold CMS compliance mandates.
  • Optimized operations to boost efficiency in program administration.
  • Reviewed regulatory updates to ensure continuous compliance.

Sr. Provider Contract Manager

Medical Mutual of Ohio
09.2020 - 07.2022
  • Directed contractual performance relationships with multiple health systems including University Hospitals and MetroHealth.
  • Executed contract negotiations emphasizing precise language and financial agreements.
  • Analyzed financial data to support informed decision-making in contract management.
  • Worked closely with MedEcon to ensure project success and adherence to goals.
  • Hosted Joint Operating Committees (JOCs) for improved communication and cooperation.
  • Established Value-Based Care (VBC) models and Bundle Payments to enhance efficiency.
  • Assured network adequacy for healthcare providers throughout Northeast Ohio.

Network Program Manager

United Health Group – Optum Health
03.2018 - 09.2020
  • Managed network operations in Northeast Ohio, focusing on provider engagement and education.
  • Conducted comprehensive reviews of coding and documentation to ensure accuracy.
  • Enhanced practice performance through strategic risk adjustment initiatives.
  • Led HEDIS and Stars programs to improve quality metrics.

Sr. Provider Network Manager

Anthem Inc.
05.2016 - 02.2018
  • Directed network management across Northern Ohio, focusing on large health systems such as Steward, Mercy Health, and ProMedica.
  • Facilitated compliance with Value-Based Agreements across various lines of business.
  • Collaborated with Provider Economics to establish competitive rates and terms.
  • Led Joint Operating Committees to drive strategic initiatives and stakeholder engagement.

Sr. Contract Negotiator

Moda Health, Inc
05.2014 - 05.2016
  • Managed network and larger systems across Washington, Oregon, and Alaska.
  • Oversaw relationships and contracting with health systems, ancillary services, air ambulance operations, and provider groups.
  • Conducted financial analytics to support value-based care and bundle payments. Negotiated contracts utilizing various reimbursement methodologies.
  • Developed strategies for commercial, Medicaid, Medicare, and marketplace reimbursement processes.

Network Manager

Optum Behavioral Health/UHG
09.2012 - 05.2014
  • Managed Behavioral Health Network in Washington across all lines of business.
  • Ensured network adequacy for Medicaid, Medicare, and commercial lines of business.
  • Provided analytical reports to state authorities to support decision-making.
  • Conducted Joint Operating Committees to enhance collaboration among stakeholders.
  • Negotiated contracts with behavioral health providers to optimize service delivery.

Network Manager, Contracted

United Healthcare
05.2011 - 09.2012
  • Key responsibilities included Network management for all LOB in Washington, contract negotiations, multiple reimbursement methodologies; Provider issue resolution; network adequacy to ensure RFP for state of Washington’s Medicaid product.

PHO Provider Representative

Akron City Health System PHO & SummaCare Health Plan
04.1997 - 11.2000
  • Oversaw all Payer contracts with PHO to ensure compliance and efficiency.
  • Developed policies and procedures for ACHS PHO, enhancing operational protocols.
  • Led provider relations initiatives with SummaCare Health Plan to strengthen partnerships.
  • Facilitated provider engagement and education programs to improve service delivery.
  • Managed provider credentialing processes to uphold quality standards.
  • Maintained strong relationships with Payers and Providers for effective collaboration and support.

Provider Relations Representative

Healthstar Inc.
05.1993 - 05.1995
  • Managed provider relations and PPO contracting, ensuring effective claim resolution and credentialing.
  • Executed rate negotiations for all provider types, including ancillary services, to optimize costs.
  • Oversaw contract management processes to maintain compliance and foster positive provider relationships.

Member Services Representative

Aetna Inc.
05.1993 - 05.1995
  • Began in Claims and promoted to Member Services.
  • Managed Member services for High profile Employer Groups.

Education

BA - International Relations

University of Akron
Akron, OH

Skills

  • PROVIDER ENGAGEMENT
  • CONTRACTING/NEGOTIATIONS
  • VALUE BASED AGREEMENTS
  • POLICY & PROCEDURE
  • PROVIDER EDUCATION
  • MEMBER ENGAGEMENT
  • QUALITY (HEDIS/STARS/CAHPS/HOS)
  • RISK ADJUSTMENT
  • 30 YEARS IN HEALTHCARE
  • MANAGED CARE
  • JOC
  • CREDENTIALING
  • RELATIONSHIP BUILDING

Affiliations

  • President, Athletics Boosters for Norton High School. - 07/24 to Present.
  • Mentored, trained, managed lower Level positions at Medical Mutual, Optum, Moda Health, and UHG.
  • Member: Healthcare Financial Management Association (HFMA). Involved in Community organizations

Timeline

Program Manager Medicare Stars/Quality

Molina Healthcare (Enterprise)
07.2022 - 09.2025

Sr. Provider Contract Manager

Medical Mutual of Ohio
09.2020 - 07.2022

Network Program Manager

United Health Group – Optum Health
03.2018 - 09.2020

Sr. Provider Network Manager

Anthem Inc.
05.2016 - 02.2018

Sr. Contract Negotiator

Moda Health, Inc
05.2014 - 05.2016

Network Manager

Optum Behavioral Health/UHG
09.2012 - 05.2014

Network Manager, Contracted

United Healthcare
05.2011 - 09.2012

Contract Coordinator/Credentialing

Akron General Network Health Group
11.2000 - 07.2002

PHO Provider Representative

Akron City Health System PHO & SummaCare Health Plan
04.1997 - 11.2000

Provider Relations Representative

Healthstar Inc.
05.1993 - 05.1995

Member Services Representative

Aetna Inc.
05.1993 - 05.1995

BA - International Relations

University of Akron
Tracy Marie Vargo