Trai Williams
Bronx,USA
Summary
Developed strong organizational and communication skills in academic setting, supporting various administrative functions. Managed tasks such as data entry, scheduling, and student interaction, demonstrating adaptability and efficiency. Looking to transition into new field, utilizing these transferable skills to contribute to collaborative and dynamic work environment.
Overview
3
3
years of professional experience
Work History
College Assistant
Bronx Community College
Bronx, NY, USA
10.2023 - Current
- Conduct outreach to prospective and current students regarding enrollment, registration, and campus resources.
- Provide guidance on academic programs, financial aid, and student support services.
- Collaborate with NYSOP and other campus departments to assist students throughout the enrollment process.
- Deliver high-quality customer service through phone, email, and virtual communication.
- Maintain detailed records and follow up with students to support enrollment and retention goals.
Website Administrator
SYEP Bronx Community College
Bronx, NY, USA
06.2023 - 08.2024
- Summer Youth Employment Program at Bronx Community College provides job readiness and hands-on opportunities for youth.
- Designed, developed, and maintained the college’s website to ensure it met user needs and aligned with institutional goals.
- Implemented responsive design techniques to optimize the website for desktop and mobile users.
- Managed website updates, ensuring the timely publication of essential information such as event details, and administrative announcements to enhance communication with students and faculty.
Education
Bachelor of Science -
CUNY Lehman College
Bronx, NY, USA01-2025
Associate Degree - undefined
Bronx Community College
Bronx, NY, USA01-2023
Skills
- Student Advising
- Customer Service
- Records Management
- Attention to Detail
- Microsoft Office Suite
- Problem Solving
- Student Outreach & Retention
Timeline
College Assistant
Bronx Community College
10.2023 - Current
Website Administrator
SYEP Bronx Community College
06.2023 - 08.2024
Associate Degree - undefined
Bronx Community College
Bachelor of Science -
CUNY Lehman College
Certificates
Google Analytics Certificate, Coursera
- Developed skills in data analysis, reporting, trend identification, and performance measurement.
- Utilized Google Analytics to analyze user behavior and generate data-driven insights.