Trailasia Smith
Washington,DC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Server/ Prep Cook
Junction Bakery
04.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Dairy/Frozen Clerk
Harris Teeter
02.2020 - 11.2021
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Greeted customers and directed to requested products.
- Stocked designated items on shelves, end caps and displays.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Customer Service
VFS Global
07.2016 - 08.2018
- Working directly with high-end, high-value customers to assist with completion of visa applications, processing of documents, and certification of documents
- Capture of biometrics (fingerprints and facial) on behalf of UK government
- Assisting with time-bound visa applicants, including Priority and Super Priority Visas
- Processing applications and data entry in the customized VFS software
- Dispatch of some applications for delivery to the UK Consulate in New York
- Scanning and uploading of documentation
- Handling customer queries in person, by email and on the telephone
- Assisted customers with a warm and professional attitude
- Cashier
- Provided assistance to clients
- Resolved payment and order disputes
CASHIER
JOHNNY ROCKETS
06.2016 - 08.2017
- Greet customers when they arrive into the restaurant
- Operate a cash register and POS machine
- Stock shelves
- Prep food
- Assist with keeping the restaurant clean
- Assist in troubleshooting kitchen and dispensing equipment to make sure that work customer service is not affected
- Ascertain that all menu items are constantly available
- Handle high volumes of cash handling
- Maintain inventory of supplies and equipment and ensure that any repairs and maintenance needs are seen to promptly
- Assist with the acceptance of all takeaway orders by ensuring proper food quality
- Handle POS balancing by counting cash at the end of each shift and ensuring that any discrepancies are immediately addressed
Education
High School -
Sterling Academy
Online06.2017
Skills
- Demonstrate a high level initiative
- Adaptable and Flexible
- Dish Preparation
- Conflict and Complaint Resolution
- Cash Handling
- Stocking and Replenishing
- Servsafe Certified
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Server/ Prep Cook
Junction Bakery
04.2022 - Current
Dairy/Frozen Clerk
Harris Teeter
02.2020 - 11.2021
Customer Service
VFS Global
07.2016 - 08.2018
CASHIER
JOHNNY ROCKETS
06.2016 - 08.2017
High School -
Sterling Academy
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