Trajan Hicks
Goodyear,AZ
Summary
Detail-oriented retail associate with strong customer service skills. Proven ability to assist customers effectively while maintaining store presentation and inventory management. Committed to enhancing customer satisfaction and driving sales.
Overview
8
8
years of professional experience
Work History
Retail Sales Associate
Dicks Sporing Goods
Memphis, Tennessee
11.2023 - 07.2025
- Assisted customers with product selection and provided personalized recommendations.
- Maintained store presentation by organizing merchandise and ensuring cleanliness.
- Processed transactions efficiently using point-of-sale systems and cash handling procedures.
- Participated in training new staff on store policies and customer service standards.
- Managed inventory by restocking shelves and conducting regular stock checks.
- Implemented visual merchandising strategies to promote seasonal collections effectively.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Completed transactions in an efficient manner while providing excellent customer service.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Demonstrated knowledge of store products and services.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Provided product information and answered customer questions.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Bakery Production Worker
Frost Bake Shop
Memphis, Tennessee
08.2021 - 10.2023
- Operated mixing and baking equipment to produce high-quality baked goods.
- Prepared ingredients by measuring, mixing, and storing according to recipes.
- Maintained cleanliness of workstations and compliance with safety standards.
- Monitored baking times and temperatures to ensure product consistency.
- Mixed dough and batters using industrial mixers and other equipment safely.
- Maintained cleanliness of equipment and work area.
Package Handler
Amazon
Memphis, Tennessee
08.2021 - 12.2021
- Sorted packages for efficient delivery to designated areas.
Retail Sales Associate
H&M Hennes & Mauritz
Memphis, Tennessee
04.2021 - 07.2021
- Assisted customers with product selection and provided personalized recommendations.
- Maintained store presentation by organizing merchandise and ensuring cleanliness.
- Processed transactions efficiently using point-of-sale systems and cash handling procedures.
- Collaborated with team members to achieve daily sales goals and enhance customer experience.
- Managed inventory by restocking shelves and conducting regular stock checks.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Dangerous Goods Agent
FedEx
Memphis, Tennessee
11.2019 - 07.2021
- Ensured compliance with dangerous goods regulations and safety standards.
- Prepared and processed shipping documentation for hazardous materials.
- Conducted inspections of packages for proper labeling and packaging.
- Coordinated with carriers to arrange safe transportation of hazardous shipments.
Dairy & Meat Clerk
Kroger
Arlington, Tennessee
08.2018 - 10.2019
- Assisted customers in selecting fresh meats and answering product inquiries.
- Maintained cleanliness and organization in the meat department area.
- Ensured proper labeling and pricing of meat products for customer visibility.
- Stocked shelves with fresh inventory, rotating products for optimal freshness.
- Monitored product quality, discarding items that did not meet standards.
Dishwasher
Colton's Steakhouse
Memphis, Tennessee
11.2017 - 01.2018
- Operated dishwashing machine to clean and sanitize dishes and utensils.
- Sorted and stacked clean dishes for easy access by kitchen staff.
- Assisted kitchen team by maintaining cleanliness in work areas.
Education
High School Diploma -
Bolton High School
Arlington, TN05-2017
Skills
- Customer service
- Visual merchandising
- Inventory management
- Product knowledge
- Sales forecasting
- Customer relationship management
- Team collaboration
- Time management
- Training and development
- Problem solving
- Attention to detail
- Stocking and receiving
- Truck unloading
- Problem-solving
- Independent judgement
Timeline
Retail Sales Associate
Dicks Sporing Goods
11.2023 - 07.2025
Bakery Production Worker
Frost Bake Shop
08.2021 - 10.2023
Package Handler
Amazon
08.2021 - 12.2021
Retail Sales Associate
H&M Hennes & Mauritz
04.2021 - 07.2021
Dangerous Goods Agent
FedEx
11.2019 - 07.2021
Dairy & Meat Clerk
Kroger
08.2018 - 10.2019
Dishwasher
Colton's Steakhouse
11.2017 - 01.2018
High School Diploma -
Bolton High School
Similar Profiles
Justin MatthewsJustin Matthews
Retail Sales Associate at Dicks Sporing GoodsRetail Sales Associate at Dicks Sporing Goods
Gavin NicholsGavin Nichols
Golf Technician at Dicks Sporing GoodsGolf Technician at Dicks Sporing Goods
Michael PareMichael Pare
Golf Assistant at Dicks Sporing GoodsGolf Assistant at Dicks Sporing Goods
Amauria HansleyAmauria Hansley
Sale Support at Dicks Sporing GoodsSale Support at Dicks Sporing Goods
Shenae LykeShenae Lyke
Senior Logistics Manager at Haul it ALL TransportationSenior Logistics Manager at Haul it ALL Transportation