Summary
Overview
Work History
Education
Skills
Other Experience
Timeline
Generic

Trajan Turk

Tulsa

Summary

Dynamic and adaptable professional with a strong background in sales and marketing, customer service, education, and sports officiating. Proven ability to lead teams, manage high-pressure situations, and build lasting client and community relationships. Skilled in conflict resolution, public speaking, and strategic planning, with a passion for delivering exceptional service and fostering positive experiences across a variety of settings.

Overview

7
7
years of professional experience

Work History

Basketball Official

Oklahoma Secondary School Activities Association (OSSAA)
10.2021 - Current
  • Officiated high-stakes basketball games, handling tough crowds and intense coaches with professionalism and calmness.
  • Recognized as the youngest official to officiate Regional Playoff Games for OASO in 2024, reflecting a commitment to excellence and performance under pressure.
  • Developed strong relationships with officials and coaches throughout the Tulsa area.
  • Maintained standardized expectations of fairness concerning penalties and acts not adhering to required sportsmanship.
  • Reviewed and studied rulebooks to maintain current knowledge of updates and changes.

Customer Service Representative

Exela Technologies
05.2025 - Current
  • Responded to customer requests for products, services, and company information.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Promptly responded to inquiries and requests from prospective customers.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Maintained up-to-date knowledge of product and service changes.

Substitute Teacher

ESS
08.2024 - Current
  • Monitored student performance and provided feedback to inform instruction.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Supervised lunchroom and recess activities.
  • Developed creative instructional strategies to keep students engaged and motivated.

Director of Sales and Marketing/Care Coordinator

Homewell Care Services
06.2022 - 09.2023
  • Improved operational efficiencies by implementing new marketing strategies, increasing client engagement and sales performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Organized promotional events and interacted with community to increase sales volume.
  • Cultivated and maintained strategic alliances with key partners and vendors.
  • Built relationships with clients and community to establish long-term business growth.

Baseball Umpire

USSSA
03.2018 - Current
  • Promoted good sportsmanship among players.
  • Explained and taught regulations and rules to players and coaches.
  • Communicated with fans, coaches, players, and other umpires.
  • Maintained safety of players and fans in different situations.
  • Managed crowd disruption utilizing de-escalation techniques when necessary.

Education

Bachelor of Arts - General Studies

Northeastern State University
Broken Arrow, OK
12.2025

Skills

  • Conflict Resolution & Crisis Management
  • Leadership & Team Coordination
  • Marketing Strategy & Campaign Execution
  • Customer Relationship Management (CRM)
  • Recruitment, Hiring & Onboarding
  • Public Speaking & Community Outreach
  • Time Management & Multitasking
  • Behavioral Management (Classroom & Client Settings)
  • Event Planning & Schedule Coordination
  • Adaptability Across Roles & Industries
  • Professional Communication
  • Proficiency in Microsoft Office & Google Workspace

Other Experience

  • United States Specialty Sports Association (USSSA) | Jenks, OK April 2019 – Current
  • Umpire
  • Resolve high-pressure, emotional conflicts between players, coaches, and fans with diplomacy, maintaining professionalism while ensuring a positive, respectful environment for all participants.

Timeline

Customer Service Representative

Exela Technologies
05.2025 - Current

Substitute Teacher

ESS
08.2024 - Current

Director of Sales and Marketing/Care Coordinator

Homewell Care Services
06.2022 - 09.2023

Basketball Official

Oklahoma Secondary School Activities Association (OSSAA)
10.2021 - Current

Baseball Umpire

USSSA
03.2018 - Current

Bachelor of Arts - General Studies

Northeastern State University

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