TRAJHAN SMITH
Portsmouth,Virginia
Summary
I am a highly passionate individual who thrives upon seeking new challenges. I also possess exceptional communication and interpersonal skills with a proven ability to work independently and as part of a team.
Overview
7
7
years of professional experience
Work History
Lawn Care Technician/Office Manager Assistant
Smith & Company Lawn Services
01.2021 - Current
- Provided excellent customer service
- Provided weekly maintenance of yards
- Trimmed trees and shrubs using power and manual tools
- Communicated frequently with clients regarding billing and service satisfaction.
- Developed estimates and presented customers with bids for lawn care services to help with planning.
- Diagnosed lawn and garden issues and recommended targeted solutions.
- Developed lasting customer relationships and grew network over time.
Customer Service Representative
Amazon
01.2020 - 01.2022
- Excellent communication skills, both written and spoken
- Ability to work with little supervision
- Handled confidential documents and maintained their proper organization
- Responded to customer requests for products, services, and company information.
- Passionate about making sure clients were satisfied and committed to work safety.
- Recommended, selected and helped locate and obtain out-of-stock produ ct based on customer requests.
Warehouse Supervisor
Boars Head Provisions Co
01.2018 - 01.2019
- Inspected, packaged, and prepared products according to the policies, procedures, and guidelines of the company.
- Supervised shipping and receiving, distribution and workplace safety.
- Oversaw daily operations and shipping and handling processes.
- Supervised warehouse operations by managing employees during shifts.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
Education
Bachelor of Science - Biology
Old Dominion University
Norfolk, VA05.2025
Associates of Arts and Sciences - General Studies
Southside Virginia Community College
Alberta, VA05.2017
Skills
- Product Knowledge
- Data Entry
- Problem Resolution
- Microsoft Excel
- Order Processing
- Problem-solving abilities
- Account Management
- Active Listening
- Customer Service
- Product and service solutions
- Lead Generation
- Shipping procedures understanding
- CRM Software
- Medical terminology knowledge
- Administrative Support
Timeline
Lawn Care Technician/Office Manager Assistant
Smith & Company Lawn Services
01.2021 - Current
Customer Service Representative
Amazon
01.2020 - 01.2022
Warehouse Supervisor
Boars Head Provisions Co
01.2018 - 01.2019
Bachelor of Science - Biology
Old Dominion University
Associates of Arts and Sciences - General Studies
Southside Virginia Community College
Similar Profiles
Landon MahanLandon Mahan
Lawn Care Worker at David Smith Lawn ServiceLawn Care Worker at David Smith Lawn Service
Zach SmithZach Smith
Lawn Maintenance Laborer at Smith Lawn SolutionsLawn Maintenance Laborer at Smith Lawn Solutions
Steven DriskellSteven Driskell
Crew Member at A Lawn SmithCrew Member at A Lawn Smith