Summary
Overview
Work History
Education
Skills
Certification
English and Vietnamese
Timeline
Generic

Tram Pham

Kirkland,WA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Manager Hairstylist

Supercuts
09.2009 - 01.2015
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.

Education

Associate of Applied Science - Allied Health

Bellevue College
Bellevue, WA
12.2022

Skills

  • Product and service knowledge
  • Employee Performance Evaluations
  • Customer Relationship Management (CRM)
  • Reliability
  • Adaptability
  • Analytical Skills
  • Administration and Reporting
  • Documentation And Reporting
  • Compliance understanding

Certification

  • ,Certificate of Achievement Medical Billing and Coding ( Bellevue College - December 16,2021)
  • Certificate of Achievement Administrative Assistant ( At Bellevue College - December 16,2021)

English and Vietnamese

I can speak English and Vietnamese fluently . 

Timeline

Assistant Manager Hairstylist

Supercuts
09.2009 - 01.2015

Associate of Applied Science - Allied Health

Bellevue College

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Tram Pham