Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tramaine Jones

Newport

Summary

Dynamic professional with extensive experience in customer service and store management. Known for strong organizational and leadership skills, contributing to employee development and efficient store operations. Eager to leverage expertise to drive business success and improve customer satisfaction.

Overview

25
25
years of professional experience

Work History

Store Manager

Family Dollar
Cincinnati, OH
06.2017 - Current

Customer service

Operate cash register and accurately process cash transactions.

Verify Deposits

Receive and process truck

Stock shelves and merchandise according to company standards.

Cycle count

Store order

Train employees

Make schedule

Provide support at other store.

Do schematics

Cashier

7 Eleven Store
Norfolk, VA
12.2014 - 06.2017

Process customer purchases

Maintain accurate cash handling

Receive, stock, and merchandise delivers

Maintain clean, organized and welcoming store.

Receptionist

NMCP
Portsmouth, VA
06.2007 - 05.2014
  • Managed front desk operations, ensuring efficient check-in and check-out processes for patients and visitors.
  • Answered multi-line phone system, directing calls to appropriate departments while providing exceptional customer service.
  • Scheduled appointments using electronic health record systems, optimizing office workflow and reducing wait times.
  • Coordinated patient communications, facilitating seamless interactions between medical staff and patients.

Registered Nurse

Park Place Medical Center
Norfolk, VA
10.2001 - 06.2007
  • Welcomed and assisted clients, providing exceptional customer service and information.
  • Managed multi-line phone systems, ensuring efficient call routing and message delivery.
  • Coordinated scheduling for appointments and meetings to optimize office operations.
  • Maintained organized filing systems for client records, improving accessibility and accuracy.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.

Education

High School Diploma -

Maury High
Norfolk, VA

Diploma - Medical Administrative Assistant

Kees Business College
Chesapeake, VA
10.2001

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization

Timeline

Store Manager

Family Dollar
06.2017 - Current

Cashier

7 Eleven Store
12.2014 - 06.2017

Receptionist

NMCP
06.2007 - 05.2014

Registered Nurse

Park Place Medical Center
10.2001 - 06.2007

High School Diploma -

Maury High

Diploma - Medical Administrative Assistant

Kees Business College